Telkom lost all ADSL data usage since 01 Aug ?

F

fr0msa2009

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I'm on Telkom Do 2 (5GB int, 20 GB local)
I just got an email notification from telkom that my data usage at 18 Aug 2010 is 0MB used.
Did i have upcapped internet before this ? I did use about 3GB already.:)

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A friendly notification that according to our records your online usage as at [2010-08-18 23:59:59] reflected the following:

Username: [email protected]

ADSL usage report

Blended Usage
Total Blended Data Allocated (Default Package) - 5.00GB
Total TopUp Purchased - 0.00GB
Total Blended Data Exceeding Cap - 0Bytes or [0.00GB]
Total Blended Data (Exceeding Cap + TopUp Included) - 5.00GB
Uploaded - 0Bytes or [0.00GB]
Downloaded - 0Bytes or [0.00GB]
Combined Total Used - 0Bytes or [0.00GB]
Percentage Used - 0.00%
Remaining Blended Data - 5.00GB
Status - Not Capped

Local Usage
Total Local Data Allocated (Default Package) - 20.00GB
Uploaded - 0Bytes or [0.00GB]
Downloaded - 0Bytes or [0.00GB]
Combined Total Used - 0Bytes or [0.00GB]
Percentage Used - 0.00%
Remaining Local Data - 20.00GB

Status - You have not exceeded your package's default allocated local data.
 
I got the same!


Dear subscriber

A friendly notification that according to our records your online usage as at [2010-08-18 23:59:59] reflected the following:

Username: ****

ADSL usage report

Blended Usage
Total Blended Data Allocated (Default Package) - 9.00GB
Total TopUp Purchased - 0.00GB
Total Blended Data Exceeding Cap - 0Bytes or [0.00GB]
Total Blended Data (Exceeding Cap + TopUp Included) - 9.00GB
Uploaded - 0Bytes or [0.00GB]
Downloaded - 0Bytes or [0.00GB]
Combined Total Used - 0Bytes or [0.00GB]
Percentage Used - 0.00%
Remaining Blended Data - 9.00GB
Status - Not Capped
 
Same here, but then I logged into their usage tracker to see that my usage is still recorded there, and the same was confirmed when i tried dialing up, only to get placed on local-only bandwidth :)
 
Yeah I also got the same lmao. But as Fragtion said. It's still recorded on the usage tracker. Must be a little bug in their system with checking stats o.o Although that was an email sent yesterday. The previous ones have shown the amount I've used :p
 
ummmm yes, I also got them and then today I got the correct report.... showing my usage!
 
@Colin62

I dont think so. My best guess is either just a little bug or perhaps they changed the some stuff on the usage tracker and didn't change something with how the stats for emails are collected :p But yeah. I cant confirm nor say that I KNOW for sure what it is. But it's no biggy. Even if it does it again, it's always better to go check the usage tracker itself than rely on the email =]
 
I got two mails in the same day last week... first one I opened to see that I have used 0% of my monthly cap, second one was the correct mail with my correct usage stats.
 
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