Telkom mail servers suffer downtime

I don't understand why anyone in the 21st century would still use their ISP for email when there are so many better alternatives.
 
MickZA said:
I have - ZoHo.

... but clients make their own choices.
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Fair enough, you can lead a horse to water but you can't make him drink. Zoho is an awesome low-cost alternative to Google Apps by the way. I've recommended a few clients to use it because they couldn't stomach how expensive Google Apps is per user.
 
And there are so many who use Telkom for their business e-mail.
 
kianm said:
And there are so many who use Telkom for their business e-mail.
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Nothing screams unprofessional more than when a business has an email address like [email protected], or whatever, because they're too cheap to fork out R100 a year for their own domain. It's even worse when you see someone who's spent a fortune on branding their vehicle with their business info, and they stick a Telkom or Mweb email address on the side.
 
deweyzeph said:
Nothing screams unprofessional more than when a business has an email address like [email protected], or whatever, because they're too cheap to fork out R100 a year for their own domain. It's even worse when you see someone who's spent a fortune on branding their vehicle with their business info, and they stick a Telkom or Mweb email address on the side.
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Exactly. Why they do it I'm not sure
 
deweyzeph said:
Nothing screams unprofessional more than when a business has an email address like [email protected], or whatever, because they're too cheap to fork out R100 a year for their own domain. It's even worse when you see someone who's spent a fortune on branding their vehicle with their business info, and they stick a Telkom or Mweb email address on the side.
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yes, seeing business cards with @mweb.co.za makes me cringe. Strangely I've seen a few vehicles with their own website branded on the windows but then @iafrica.com or @telkomsa.net below it.. ridic.
 
MickZA said:
That statement gives the impression they've fixed the problem, they haven't - two days and counting ...
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Please note that a small percentage of customers was affected.

As far as I know, the initial failure occurred on Monday at 09h00, and was resolved today at 12h22.

We are busy with initiatives to mail the email platform more resilient to hardware failures such as this.
 
deweyzeph said:
Nothing screams unprofessional more than when a business has an email address like [email protected], or whatever, because they're too cheap to fork out R100 a year for their own domain. It's even worse when you see someone who's spent a fortune on branding their vehicle with their business info, and they stick a Telkom or Mweb email address on the side.
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Like my company I work for is a relatively big company with 2 workshops and a towing business run all their internal email with a email @company name but the main email is a @telkomsa.net email that is on the invoices and branded on their 35 odd courtesy cars....

I had to explain to them that it was not needed to call 10210 to have a technician dispatched because there is a mail server that is down and they asked me not to interfere with their job. Well a technician rocked up because it's a business account and line and well most likely going to charge them because when he left the email was still not working.....
 
ranger said:
So, Gmail has never had downtime????
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It definitely has, I joined gmail as a beta user back in the day and I think I can count the number of outages on my ten fingers. One outage was quite long, like about a day from what I recall. Anyway it's not a competition, the major appeal of gmail is that it's isp agnostic, free & very convenient.

EDIT: https://en.wikipedia.org/wiki/Gmail#Outages Pretty good for a free service
 
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