Telkom - Moving from ADSL to LTE

R

RVZ

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So it looks like I'm getting forced to move from ADSL to LTE. I received the following SMS from Telkom yesterday:

Dear customer, please expect an important call from Telkom regarding your Telkom service within the next few days. The number from which Telkom will call you starts with 012 688xxxx. You are welcome to call us on 0800 253263 Mon to Fri between 8am and 5pm. The Telkom team.

This morning I got a call saying that they are migrating all ADSL users in my area to LTE (no fibre available). Any future cable theft or problems on the ADSL network won't be replaced or repaired. I'm currently on a 4mb ADSL line, which I've been meaning to upgrade to 10mb. The option they gave is 10mb uncapped LTE for R759 per month. I don't want to sign a contract with them, so I have to buy the router upfront. I asked about FUP's and throttling, but they insisted I won't go down to a lower speed than 10mb, which I don't believe. This is what they have on their website:
  • 150GB data @ 10Mbps
  • Thereafter 50GB data @ 4Mbps
  • Thereafter 2Mbps uncapped data rest of month
Have anyone else here been migrated to the same package? Do they throttle you after the first 150GB? Do I have to buy a router from Telkom, or will any LTE router work? They said I can't use anything else apart from the Telkom router. If I do buy the Telkom router, can I use it with another LTE ISP if I decide to move?
 

Apparently there's a rumour of Telkom changing their FUP on Blackfriday for signups on their Uncapped LTE Network.

Webafrica now offering their month to month sim only offerings as well as their uncapped package month to month.
Got 3 x packages with them now.

Question is will they benefit from the new FUP when Telkom changes it.

PS.
Remember to vote for best ISP
 
I took up the deal until fibre comes.

Its 10mbs up to 150gb and the rest of the month 4mbs.
 
eagle2k said:
Nope

Its 50GB @ 4mbps after the 150GB and then 2mbps the rest of the month
Click to expand...
That's not what the agent said, as this is suppose be better deal compared to current uncapped deal. I do have the call recorded, so will see when I start using if it throttles to 2mb. Currently still using the dsl.

Worse case is I have to tell my friend to give back my 300gb fup original telkom lte deal lol
 
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Reactions: Yuu
Gtx Gaming said:
That's not what the agent said, as this is suppose be better deal compared to current uncapped deal. I do have the call recorded, so will see when I start using if it throttles to 2mb. Currently still using the dsl.

Worse case is I have to tell my friend to give back my 300gb fup original telkom lte deal lol
Click to expand...
Im like 99% sure the agent wasn't like completely honest.

Cause I've got almost every LTE deal out on the market except the Openweb one @ R1499 which doesn't slow you down that much also bigger FUP.
I apparently don't have coverage. But I do have Rain and Telkom LTE-A coverage
 
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Also want to upgrade to uncapped probably next year... maybe the deals will be better ..

or i need at least 150gigs or 200gigs anytime.
 
eagle2k said:
Im like 99% sure the agent wasn't like completely honest.
Click to expand...
+1
I got offered the "LTE Uncapped" offering for R599 by the agent.
Looking at their website its the Business Hours package. So no internet (otherwise paid) from 17h00 till 0h00
 
A3@MBB said:
+1
I got offered the "LTE Uncapped" offering for R599 by the agent.
Looking at their website its the Business Hours package. So no internet (otherwise paid) from 17h00 till 0h00
Click to expand...
Unless they really want people off ADSL asap. so they offering awesome deals?:unsure:
 
Dunno if it is intentional, but my ADSL connection quality seems to be deteriorating lately. Wake up in the morning no connection to Telkom ISP, router shows li e is up, reboot router and it works, usually drops again 10 - 15 minutes later, then usually runs fine. Similar when I get to work in the morning - also ADSL.

Also got a call that copper is being discontinued, and that I'd be moved to a equivalent service.

Tho not sure what is an equivalent service to 10mbps uncapped ADSL, that they can offer, better be good for 500 - 600 gigabytes a month tho.
 
I spoke to a consultant yesterday and she was shocked I still have ADSL as they should have migrated everyone to LTE supposedly but I have ADSL at work as well have not received the sms or got a call from Telkom no really sure how to approach this do I just wait till something goes wrong with my ADSL and report it or start taking steps to get LTE?
 
BrianStephan said:
I spoke to a consultant yesterday and she was shocked I still have ADSL as they should have migrated everyone to LTE supposedly but I have ADSL at work as well have not received the sms or got a call from Telkom no really sure how to approach this do I just wait till something goes wrong with my ADSL and report it or start taking steps to get LTE?
Click to expand...

Me, I am waiting till it dies and someone knocks on the door and says - here is your new internet ...

But I do have a Huawei B618 router, with a Telkom Smart Broadband SIM in it. Has prepaid 5+5 Gig data loaded on it, and am getting 40-50 mbps down and 11-20 up.

On 2300MHz there is a marked difference between up and down speeds. 1800MHz the difference between down and up speeds is less marked. No real speed difference between the two bands.

Oh, and another thing, if the router is not locked to LTE and switched on, the cheaper LTE packages do not show up on Telkom's portal.
 
a few months later and still rocking the old 4mb ADSL.
Wonder what happened with the threads that copper will be cut regardless?
 
A3@MBB said:
a few months later and still rocking the old 4mb ADSL.
Wonder what happened with the threads that copper will be cut regardless?
Click to expand...
It was only applicable to areas where copper cables were stolen or replacement cost were to high. :)
 
LaraC said:
It was only applicable to areas where copper cables were stolen or replacement cost were to high. :)
Click to expand...
The sales rep told me that I will be cut end Oct (working copper and underground to exchange).
I need to move asap to LTE, or loose my fixed line number and internet
 
A3@MBB said:
The sales rep told me that I will be cut end Oct (working copper and underground to exchange).
I need to move asap to LTE, or loose my fixed line number and internet
Click to expand...


I dnt think they will cut it. I turned their offer down, cause LTE is not great in my area. They didnt do anything. I had a couple problems with my ADSL/VDSL recently and they came and fixed it. I assume they forcing people into LTE.
 
A3@MBB said:
The sales rep told me that I will be cut end Oct (working copper and underground to exchange).
I need to move asap to LTE, or loose my fixed line number and internet
Click to expand...
Scare tactics. :D
 
A3@MBB said:
The sales rep told me that I will be cut end Oct (working copper and underground to exchange).
I need to move asap to LTE, or loose my fixed line number and internet
Click to expand...
You are lucky. I made the mistake of reporting my parents phone line problem. ADSL was still working of course. Technician tells me the cable is faulty.

Nothing happens for 2 weeks. I make the mistake of following up. Telkom informs me that the line will be killed, along with my ADSL. They then notified afrihost. Come 1 Jan, everything was dead.

I was forced into LTE. It's expensive. And speeds are terrible during the day. It's been a bitter experience.
 
Dirtdiver said:
I dnt think they will cut it. I turned their offer down, cause LTE is not great in my area. They didnt do anything. I had a couple problems with my ADSL/VDSL recently and they came and fixed it. I assume they forcing people into LTE.
Click to expand...
Same here, also told them to f-off with their LTE offer. Holding thumbs that everything holds together until fiber is available.
 
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