Telkom not capping?

Spynx

Spynx

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Yesterday I was capped at 5.2 GB. About half an hour ago I noticed I was back on International. Anybody else have this?
 
Wait... for you monthly bill :) I got billed extra last month for +-2.5Gb Int and +-15Gb local ontop of my normal 1Gb account :)
 
how can they bill you for exceeding intl bandwidth?

They can only bill local as far as i know!
 
You cannot be billed for going over your international cap. Last time this happened I went about 15 to 20 gigs over, never got billed.
 
Spynx said:
You cannot be billed for going over your international cap. Last time this happened I went about 15 to 20 gigs over, never got billed.
Click to expand...

If you have money, take a chance.

If you don't have money, becareful, be very very careful!
 
There is no chance involved. Telkom CANNOT bill you for exceeding your allocated international bandwidth, only local.

They have taken the responsibility to hard-cap their customers, therefor it's their fault for not applying this restriction.
 
If they charge you for something they forgot to cap (international wise), then you just file an enquiry and they have to remove it....
 
-^^- Keep your daily stats, especially if they email it to you.
 
i think he's right, i''m way over my 2gig cap limit, but i'm still goig on international, somethings also wrong with the telkom usage report site.
 
they can never bill you for going over international....since ive been with Telkom for 2-3 yrs now ive exceeded the cap every single month and never got charged extra.
thats like going to the pick n pay and asking for a 10 pack of cigs and the lady gives you 20....the next time you there they charge you? not gonna happen :p
 
Do you think this will be fixed on Monday? Or, has it already been fixed?
 
matt loves telkom said:
they can never bill you for going over international....since ive been with Telkom for 2-3 yrs now ive exceeded the cap every single month and never got charged extra.
thats like going to the pick n pay and asking for a 10 pack of cigs and the lady gives you 20....the next time you there they charge you? not gonna happen :p
Click to expand...

For the last few years Telkom has had a 'soft cap' philosopy which in effect gave one 4.5 gigs on a 3 gig contract.
 
heynnow said:
and which is in effect no more
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Extract from my emailed usage notification received 9 October 2009:

As a TelkomInternet subscriber you have access to our unique threshold management service. This service operates as follows; should you exceed your initial individual service threshold, you will automatically be transferred into our collective threshold option. This will enable you to stay online until such time that the average usage for all our subscribers reaches the collective service threshold.
What is Blended Bandwidth?
Blended bandwidth is international and local bandwidth combined that accrues prior to you reaching your collective threshold.

What is Local Only Bandwidth?
Local only applies to websites hosted on servers that are located in South Africa. Please bear in mind that it is not to say that a website with .co.za is hosted on a server in South Africa since it can be hosted internationally as well. Also note that local bandwidth will only accrue after you have exceeded your collective threshold.

Should both your service threshold and that of the collective be exceeded, you will automatically be moved into our local only bandwidth pool.
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Although I agree they have stopped this relaxed capping let them try and bill someone for exceeding their blended cap with this comment in their usage notifications:)
 
Probably a temporary glitch while they are doing maintenance!!
 
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