Telkom warns against bandwidth thieves who steals your DSL password and your connection. But Telkom is stealing money from most/many(?) of their do Broadband users.
I opted for the R199 fast ADSL. When I look carefully at my account and add the VAT, I notice that they charge me R152 + R79 = R231.
U Telefoon Lyn R 98.16 = R 111.90
DSL Fast Bundle R 133.33 = R 152.00
TI-AllAccess R 69.30 = R 79.00
WaitingCall R 4.39 = R 5.00
Standaard Call Answer R 8.64 = R 9.85
Telkom CLOSER Opsie 3 R 156.36 = R 178.25
Telkom steals R32 per month from their customers. (I wish we can get a class action on this one.)
Today, at last, they acknowledged verbally that they are over charging me. There is no email address or written method to communicate with them. I'm still waiting for a refund.
(Hint: Residential users may phone the business number, 10215, because sometimes/often they answer that number faster than the residential number!)
I opted for the R199 fast ADSL. When I look carefully at my account and add the VAT, I notice that they charge me R152 + R79 = R231.
U Telefoon Lyn R 98.16 = R 111.90
DSL Fast Bundle R 133.33 = R 152.00
TI-AllAccess R 69.30 = R 79.00
WaitingCall R 4.39 = R 5.00
Standaard Call Answer R 8.64 = R 9.85
Telkom CLOSER Opsie 3 R 156.36 = R 178.25
Telkom steals R32 per month from their customers. (I wish we can get a class action on this one.)
Today, at last, they acknowledged verbally that they are over charging me. There is no email address or written method to communicate with them. I'm still waiting for a refund.
(Hint: Residential users may phone the business number, 10215, because sometimes/often they answer that number faster than the residential number!)
