Telkom RAGE

[Death Master 88]

So, yesterday I called Telkom to upgrade my line to 4mb and the sales consultant promised it will be done yesterday.

Called this morning to find out if it has been done, and they say they see the order on their side, but now I have to wait till they call me to confirm it has been done.

I mean, how much time does it take to just switch the port? 5 minutes and now we are almost at 1 day. This is easy.

Does anyone have a contact in Telkom who can assist me to just upgrade the speed that I can then go to MWEB and pay them for the All Inclusive and get better service.

 

[Keegan]

Hi Death master,

You can PM me your ADSL number and I can check if it was done for you.

Regards
Keegan

 

[D3x!]

I called yesterday to bump my 384 to 1mb and it was done in 5 mins

 

[Death Master 88]

Hi Death master,

You can PM me your ADSL number and I can check if it was done for you.

Regards
Keegan

I pmed you the number.

 

[Death Master 88]

Everyone tells me that, but they only had excuses.

 

[Death Master 88]

Ok. Just got a call from MWEB saying my Line has been upgraded. lol.

So, thanks all for this little quick rage.

 

[D3x!]

Ok. Just got a call from MWEB saying my Line has been upgraded. lol.

So, thanks all for this little quick rage.

so wait your line is through mweb and not direct telkom?

 

[Death Master 88]

so wait your line is through mweb and not direct telkom?

It is still direct with Telkom, Mweb is going to do the migration now for me to get my line from Telkom to them.

 

[MickeyD]

It is still direct with Telkom, Mweb is going to do the migration now for me to get my line from Telkom to them.

If the line is in your name then Mweb did nothing and can do nothing to speed up the process.

 

[brentrdl]

How long should it take to get a line converted to ADSL? Been waiting for 10 days now, getting really frustrated with Telkom.

 

[DrewChan]

How long should it take to get a line converted to ADSL? Been waiting for 10 days now, getting really frustrated with Telkom.

http://mybroadband.co.za/vb/showthread.php/417628-Further-RAGE-dump-re-Telkom

Good Luck