Telkom Reply: Your feedback needed

arf9999 said:
Weren't the mails sent to MyADSL? Hey, that's us... FFS!!

What part of 7000 members don't they understand? :)
Click to expand...

I have to agree with arf on this one :D ...
You represent the forum, so it stands to REASON that you would want our input on the best course of action. But then telskum would not know anything about being REASONABLE.
 
Have the meeting, but the reality is that they are no going to change anything until they get REAL competition.
I the meantime may I suggest this option www.karmabanque.com ;)

KarmaBanque (est. July 14th, Bastille Day - 2002) is at the centre of a new activist movement which combines the civil disobedience of Gandhi with the financial savvy of George Soros to help change the economic and political landscape of the world!
Click to expand...

"...hit offending companies not with sticks and stones, but where it really hurts -- their stock prices."
Click to expand...

EDIT: If anyone has any bandwith left it is all explained in this interview http://mp3.yeastradio.podshow.com/yr103105.mp3
also more here http://www.karmabanqueradio.blogspot.com/
 
Last edited:
"...hit offending companies not with sticks and stones, but where it really hurts -- their stock prices."

And everyone knows that the stock exchange runs on Speculation.... one wrong word to shareholders could cause a panic, and we dont want that :-P
 
RPM you have been warned

On earlier threads I warned you rpm that Papi is playing you. This is a PR scheme dreamed up by Lulu to profile and position Papi. I know , I am inside.

This is designed to deflect the bad media prevailing on the company right now. Do not be hoodwinked by Papi's charm and smiles and I was there at the AGM and you bought it hok-line-and sinker. There was even champagne at the Towers to belebrate your gullibility
 
Time and place of the meeting? Lets go Union on them and hold them hostage.

We lock them in a room for a day with 3 Telkom PC's, a 1Mb ADSL connection to share and a 100Mb cap! (3Gb / 30days)
 
Ispy said:
On earlier threads I warned you rpm that Papi is playing you. This is a PR scheme dreamed up by Lulu to profile and position Papi. I know , I am inside.

This is designed to deflect the bad media prevailing on the company right now. Do not be hoodwinked by Papi's charm and smiles and I was there at the AGM and you bought it hok-line-and sinker. There was even champagne at the Towers to belebrate your gullibility
Click to expand...

I don't know what the inside story is but Telkom and Papi are going to look much better after the the meeting which practicaly is not going to achieve a thing for MyADSL members. By going to the meeting you are eating from their hand.
You all forget that you are dealing with people which are making a leaving out of manipulation.
 
Ispy said:
On earlier threads I warned you rpm that Papi is playing you. This is a PR scheme dreamed up by Lulu to profile and position Papi. I know , I am inside.

This is designed to deflect the bad media prevailing on the company right now. Do not be hoodwinked by Papi's charm and smiles and I was there at the AGM and you bought it hok-line-and sinker. There was even champagne at the Towers to belebrate your gullibility
Click to expand...

If that's the case, we should continue talks anyway, just so we can say we're trying everything we can ... and go on to other means of opposition as well - there really is no way we can not attend these talks though, it will create too much bad press. However, hopefully information such as this will remind us all that in spite of all the promises of communication it's still HELLKOM!
 
rpm said:
My concern with a meeting without any commitment from their side is that I will hear the same old dribble all over again.

Why don’t they want to commit? Do they have any plans to change their product? And if they don’t want to change their product to suit customers, why are we meeting with them?

I personally think if they do not want to commit we should explore other avenues ...
Click to expand...
RPM, given that they have had ample opportunity to meet up with you already (this has been going on a while now), and that they are still just p****footing (<- that's a real non-vulgar word :/) and making excuses, it seems clear that they HAVE already made their decision (and just haven't told you). I.e. they've made a decision and are "commited" to take no positive steps to improve the ADSL product for customers and bring it in line with international norms. Given this, I think you will just be wasting your time if you continue playing into this "delaying game" of theirs any longer (I agree with Ispy, they're playing you). At this point I don't see what point there could possibly be to have a meeting with them - even if they agree to meet you I can promise you you'll just get more of the same 'dribble'.

Further, AFAICanTell, their approach appears to be to try to paint this as a situation where they were really trying to be the good guys who really wanted to meet, but that you were the bad guy who "refused to be fair" and were "biased" etc. ('filters' of the past and other such crap). They're setting you up. The only value I see in continuing 'trying' to meet is to mitigate against what I predict will be precisely the above claim in a future press release (as Flippit suggests) - that they "tried real hard" to meet up with MyADSL but that that Muller is 'just too biased' and we 'can't deal with him'. But then again, Telkom's press department clearly isn't afraid to spew forth 100% lies, so they'll just claim that anyway.

Whatever, I'd say this strategy (trying to meet in a positive framework) HAS failed, so IMO it's probably time to write it off and try a different strategy.

In general I think a meeting is a bad idea anyway. Telkom KNOWS exactly what is wrong and what they are supposed to do to fix it. They just don't want to, and they won't. What is there to discuss? All that will happen is that you will at some point say something that WILL be taken totally out of context in Telkom's press release about the event to twist everything around to make you look bad (like they deliberately took the poll about hard-capping completely out of context to twist the truth 180 degrees). A meeting is just an opportunity for them to get "ammo". (I remember all this exact same crap happening with Sentech too, on these same forums ... don't we learn?)
 
Last edited:
Turtle said:
Whatever, I'd say this strategy (trying to meet in a positive framework) HAS failed, so IMO it's probably time to write it off and try a different strategy.
Click to expand...

I say RPM requested that he wants another oppurtunity, meeting with TELKOM. They said they will rerelease a statement to the media, I say we respect RPM thoughts.

In the meantime for support see these links to show how serious we can be

http://www.mybroadband.co.za/vb/showthread.php?p=355706#post355706

http://www.mybroadband.co.za/vb/showthread.php?p=355818&posted=1#post355818
 
Flippit said:
there really is no way we can not attend these talks though, it will create too much bad press.
Click to expand...
This is why I think it was never a good idea in the first place - you can't win, can't gain anything, can't learn anything from them, can't change them, and they already know what you want to tell them. And no matter what, MyADSL will either end up back where they started (just with lots of time lost), or worse, come out looking like the bad guy, which is ridiculous because Telkom are the ones screwing the public and economy. The "positive friendly meeting" concept only diverts attention away from this fundamental fact - and by the end of it, people seem to have forgotten the core point, and get confused into thinking that resolving the problem required "constructive dialog" like two political entities fighting over a disputed territory or something (where *each* side can potentially be viewed as being "in the wrong" if the "talks fail"). Nope, this is just "bad guys" vs. "good guys".
 
Turtle said:
This is why I think it was never a good idea in the first place - you can't win, can't gain anything, can't learn anything from them, can't change them, and they already know what you want to tell them. And no matter what, MyADSL will either end up back where they started (just with lots of time lost), or worse, come out looking like the bad guy, which is ridiculous because Telkom are the ones screwing the public and economy. The "positive friendly meeting" concept only diverts attention away from this fundamental fact - and by the end of it, people seem to have forgotten the core point, and get confused into thinking that resolving the problem required "constructive dialog" like two political entities fighting over a disputed territory or something (where *each* side can potentially be viewed as being "in the wrong" if the "talks fail"). Nope, this is just "bad guys" vs. "good guys".
Click to expand...
Thats why the focus should change seriously, regards to actions against Telkom, as all efforts failed with the 1Nov implementation of TELKOM "New Models" in pay per use and their degrading of the product. The communicá with RPM clearly indicated that they are not serious to address our needsand exploitation will remain rampant and now more vigorous than ever before. they still see us as a activist group for broadband. Just wait when we canvass Cosatu then they will see the **** hit all TELKOM fans and air conditionars.
 
rpm said:
There was some unhappiness about the publication of personal emails
Click to expand...


rpm said:
Please note that I sent this email to Wally Beelders, acting Chief Sales and Marketing Officer, but received a reply from Telkom’s Corporate Communications.
Click to expand...
Did they not do the same. Granted it was not "published",But what is the difference????. You speak to Papi, Papi tells you X will handle it for him... X passes the buck who knows how many times until it reaches Y who sends you a cocky email reply, to an email that you never actually sent to this person to start off with!

They need to practise what they preach!
 
On the air!

Maybe the only answer is to meet them in a public forum such as SABC or MNET.
The point is taht you have enough ammunition to shoot them to hell and gone. Everytime so far they have lost in the open(ICASA, they had to have private bbribery meetings afterwards) and it seems that so far they have steered away from any open debate such as radio shows etc. So lay the challenge down to them for the sake of the broader public!)
 
ernstn said:
Maybe the only answer is to meet them in a public forum such as SABC or MNET.
The point is taht you have enough ammunition to shoot them to hell and gone. Everytime so far they have lost in the open(ICASA, they had to have private bbribery meetings afterwards) and it seems that so far they have steered away from any open debate such as radio shows etc. So lay the challenge down to them for the sake of the broader public!)
Click to expand...

Interesting idea. It may not be right for this meeting, but would be a good idea for something in the future. Why don't we challenge Telkom to a debate on TV?? Surely there is a TV programme out there which will be prepaired to air something like this? Or an alternative would be a radio programme.
 
Jip, Radio would be better! Then you can pull faces at the guys, get really angry, etc. without the public seeing you! :p
 
VQuest said:
Interesting idea. It may not be right for this meeting, but would be a good idea for something in the future. Why don't we challenge Telkom to a debate on TV?? Surely there is a TV programme out there which will be prepaired to air something like this? Or an alternative would be a radio programme.
Click to expand...
They will not be interested, Why? would they? they have control over everything
 
Well if they aren't interested - we can shred them in the media for pretending to be "customer centric" while perpetuating the status quo.
 
pupa said:
They will not be interested, Why? would they? they have control over everything
Click to expand...

Maybe they won't be interested. Then again, maybe they will be. Remember, Telkom think they are smarter than they really are. But we know different.

While advertising is being discussed, why not place an ad in a few newspapers challenging Telkom to a public debate? They don't have to be large ads, but they will still generate a lot of public interest. Some cleverly worded ads could state the facts and still be an invitation to debate.

It's worth a shot, is it not?
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X