Telkom SA

[Spooner]

Hey guys, I got this problem. My dad has a telkom sa account but the mail is not working. Current settings are:

pop3.telkomsa.net on port 110
mail.saix.net on port 25
ADSL Line
Log on using secure authentication checked

just not working. any ideas?

 

[paul5186]

cant you just use smtp.saix.net or smtp.dsl.telkomsa.net?

 

[Spooner]

I've tried. just doesn't budge

 

[paul5186]

Try disabling smtp auth. Otherwise post a traceroute to the smtp servers?

 

[Space_Cowboy]

What error are you getting when send & Recieving?

 

[Spooner]

still not. i can tracert the server but thats about it

 

[paul5186]

might be a problem with your email program then. set it up in outlook express or similar.

 

[Space_Cowboy]

Open up command prompt

type:

telnet smtp.saix.net 25

first check if you can telnet to the mail server

 

[Spooner]

vista cmd doesn't seem to like telnet . says something like authentication settings may be incorrect

 

[Space_Cowboy]

Run "CMD"as Administrator and try again

 

[Spooner]

I hate vista. think I'll attempt to phone telkom. somethings not right

 

[adielh]

hey dude.

are you using outlook 2003?

 

[adielh]

Well I found a flaw with some peoples versions, rather download Thunderbird, I also found that outlook corrupts some clients inbox, weird i know, don,t worry about putting in any settings when installing Thunderbird ,it gets pulled over you just need to say from which email program

 

[medicnick83]

What errors are you getting?

 

[adielh]

which would you like to know about?

 

[Spooner]

Its a home pc so only windows mail on vista

 

[adielh]

let me connect to your pc? i can fix it

 

[adielh]

down load teamviewer install it an send me a private message with your team viewer ID en password , dont worry the password always change i wont be able to get on your pc again, also you can knock me off any time

 

[adielh]

I will only be here till 4:30 pm

 

[Spooner]

I've come right with incoming. now its just outgoing. whats the settings for smtp.saix.net?