Telkom screwing me over

[lildopey946]

I have had telkom adsl since january and it never really worked.been trying to get help from technical constantly and nothing could ever be done to it.I gave up hope and since february ive been trying to cancel my account to no avail.
I now sit with a letter from telkom demanding payment stating that they will take it further if i dont pay.can anyone assist me as all my efforts seem to be useless.

 

[Beyond.Celsus]

https://mybroadband.co.za/vb/showthread.php/955547-How-to-cancel-Telkom-Service

Cannot help with the payment issue however.
If you have proof you requested the service to be cancelled you may have a chance. Otherwise you have no choice but to pay as far as I know, but I am no expert.