Telkom Uncapped Fair Usage update.

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Fredward

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Read all about it here.

The first level of starts somewhere below 5gb and I am now throttled between the hours of 1900 and 2100 for I'm assuming the rest of the month.

I'm also confused as to what this means:

The standard roll over date is the 1st of every month. The new date will be one of the following: 8th, 15th or 21st, depending on which date is the closest to the date that the FUP level was reached.
Click to expand...

Does that mean if I reached my level 3 on the 29th I'll be unthrottled only on the 21st of the following month, or the 8th? Either way it's ****tier than being given full access to the service you pay a monthly fee for but the 21st is next level ridiculous. I can't imagine anyone on an uncapped plan is going to be too chuffed by this, having this plan over other, cheaper alternatives with hard caps already means you're probably using more bandwith than them and this plan seems an awful lot like it was designed to never give you access to unthrottled service again. Maybe for the first week.
 
Fredward said:
The first level of starts somewhere below 5gb and I am now throttled between the hours of 1900 and 2100 for I'm assuming the rest of the month.
Click to expand...

So basically daily caps as opposed to monthly caps? Until tier 3 then capped for at least a week?

Daily cap of less than 5gb? 4mb or 10mb line?
 
sand_man said:
So basically daily caps as opposed to monthly caps? Until tier 3 then capped for at least a week?

Daily cap of less than 5gb? 4mb or 10mb line?
Click to expand...

I don't think so, but I'm not sure. I think the monthly soft cap now starts at 5gb and then you're throttled from 1900-2100 for the rest of the month and increasingly as you go over to more levels. 4mb line.

I'd also like to know when the other two caps start since that (pertinent) bit of info is also not included. Reading the other thread apparently the throttling at lower levels is not as severe as it would've been if I went over a 100gb? So I'd like to know if the throttling increases with the levels and by how much. If anyone from Telkom is floating around.
 
According to email I received.
Telkom have 3 levels for FUP.
1st is after 50GB (50%) they kill you between 19H00 and 21H00, 2nd is at 75GB then you're off between 18H00 and 22H00 and lastly at 3rd level at 100GB you're off from 07H00 to 24H00.

I say you're off because from experience I know they throttle you to the point where you can do nothing.
I expected about double that allowance say 200GB for the month.

The roll over, as I understand it is the date closest to you reaching your limit.

Forgot to say, I am on 4Mbs
 
Last edited:
Can someone explain more what that rollover means?

Does that mean that if you reach level 3 on 15th of the month you basically dont have access until 15th of next month?

EDIT: Removed All the Drama in Bahama.
 
Last edited:
LPCPT said:
According to email I received.
Telkom have 3 levels for FUP.
1st is after 50GB (50%) they kill you between 19H00 and 21H00, 2nd is at 75GB then you're off between 18H00 and 22H00 and lastly at 3rd level at 100GB you're off from 07H00 to 24H00.

I say you're off because from experience I know they throttle you to the point where you can do nothing.
I expected about double that allowance say 200GB for the month.

The roll over, as I understand it is the date closest to you reaching your limit.

Forgot to say, I am on 4Mbs
Click to expand...
FUP on 4Mbps is way way way more than 50GB. The old FUP was closer to 180GB of prime time use only and ranger has explained that it would be doubled. So your 50% would be back at 180GB.

And that is not based on total usage...
 
MickeyD said:
FUP on 4Mbps is way way way more than 50GB. The old FUP was closer to 180GB of prime time use only and ranger has explained that it would be doubled. So your 50% would be back at 180GB.

And that is not based on total usage...
Click to expand...

Unless they've given us hard numbers it's a guesstimate at best. As it stands I'm canceling on Monday.
 
bwana said:
Unless they've given us hard numbers it's a guesstimate at best. As it stands I'm canceling on Monday.
Click to expand...

You're overreacting. It's not getting worse and from next week (from what I gather) you will get more detailed usage reports.

They've never had hard numbers as it's always been dynamic based on some algorithm. I trust Ranger on this new implementation, he's never lied.
 
bwana said:
Unless they've given us hard numbers it's a guesstimate at best. As it stands I'm canceling on Monday.
Click to expand...

It seems that the image they used in the mailer was from an old mock-up, instead of taking a screenshot from the QA instance of the application with the configuration that we took live on 1 Dec.

We are working with product management to get another communique sent out to provide more exact details and hopefully valid screenshots.

Will screenshots from the production portal (that has one critical defect left, so it's probably launching for customers on Monday) satisfy you?

dynamic-fup-4Mbps-179GB-NOFUP-s.png

dynamic-fup-4Mbps-180GB-FUP1-s.png
 
ranger said:
It seems that the image they used in the mailer was from an old mock-up, instead of taking a screenshot from the QA instance of the application with the configuration that we took live on 1 Dec.

We are working with product management to get another communique sent out to provide more exact details and hopefully valid screenshots.

Will screenshots from the production portal (that has one critical defect left, so it's probably launching for customers on Monday) satisfy you?

View attachment 405522

View attachment 405524
Click to expand...

Thanks - so if I'm reading the images correctly the threshold for a 4mb line is 180gb? After that one could expect to be throttled during what's essentially the prime time viewing period in my household?

What's the limit for a 10mb line? Say I've done 150gb so far this month, could I expect to be throttled?
 
bwana said:
Thanks - so if I'm reading the images correctly the threshold for a 4mb line is 180gb? After that one could expect to be throttled during what's essentially the prime time viewing period in my household?
Click to expand...

Yes. That also happens to be peak demand time on our network ... but at 180GB on 4Mbps you would be throttled to 2Mbps (with the current configuration), so you much better off than before.

What's the limit for a 10mb line? Say I've done 150gb so far this month, could I expect to be throttled?
Click to expand...

For consumer 10Mbbps FUP1 is 450GB, where you would be throttled to 5Mbps between 19h00 and 21h00, FUP2 is 675GB, where you would be throttled to 2.5Mbps between 18h00 and 22h00, FUP3 is 900GB.

At your current average for the first 12 days of the month, you shouldn't hit FUP1.

Hopefully values should be published soon (otherwise I might need to edit this post, so please don't quote it just yet ...).
 
ranger said:
For consumer 10Mbbps FUP1 is 450GB, where you would be throttled to 5Mbps between 19h00 and 21h00, FUP2 is 675GB, where you would be throttled to 2.5Mbps between 18h00 and 22h00, FUP3 is 900GB.
Click to expand...
Does night surfer usage count towards the FUP?

eg: I've done 450GB but 300GB of that was used between 00h00 and 07h00 - will I be throttled between 19h00 and 21h00?
 
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