Telkom users...

[RiaanMeyer]

The problem is that it is not only costs that are important. Service also counts. And if they do not respond to an email enquiry within 48 hours and you have to wait 30 minutes on the phone for assistance, it is really worth paying a few rand a month more to go somewhere else.

Having said that, customer service in this country is non-existent, that is way so many people rave about certain ISP's. I suppose they are comparing their service to Telkom and it really delights them.

 

[Ronjay]

you will be charged if you cancel your contract with telkom before it expires.

Don't worry, it has. 2 and a half years of being bent over in the information shower by telkom is ending in April for me.

 

[Ronjay]

The problem is that it is not only costs that are important. Service also counts. And if they do not respond to an email enquiry within 48 hours and you have to wait 30 minutes on the phone for assistance, it is really worth paying a few rand a month more to go somewhere else.

Having said that, customer service in this country is non-existent, that is way so many people rave about certain ISP's. I suppose they are comparing their service to Telkom and it really delights them.

Agreed. But Telkom's service can be just as pathetic.

 

[Piesang]

I really hope Telkom do this soon. I'm not preparing to pay a lot more than I do now. R685 per month for 4mbit with a 5GB cap is a lot. I'll keep on paying that amount if they make my account uncapped.

 

[Jola]

I really hope Telkom do this soon. I'm not preparing to pay a lot more than I do now. R685 per month for 4mbit with a 5GB cap is a lot. I'll keep on paying that amount if they make my account uncapped.

You can get that for more than a R100pm less if you take it as a bundle. And you can still access other ISP's.

Have a look at the Telkom site.

 

[Piesang]

You can get that for more than a R100pm less if you take it as a bundle. And you can still access other ISP's.

Have a look at the Telkom site.

How do you get that?

R554 per month for DO3 (4mbit, 5GB plus 30GB local after cap has been reached)
R131 per month for Phone Line Rental

R685

 

[fluffy54]

If and when Telkom comes out with an offering I'll consider it with all the others. In my opinion anyone who took a 24 months contract with Telkom is insane. My Do3 account was cancelled as soon as Mweb announced. Will be switching to either Afrihost or Imagine end of the month. If someone comes up with something better I'll switch again. Joys of a free (mostly) market. I love it

 

[Piesang]

If and when Telkom comes out with an offering I'll consider it with all the others. In my opinion anyone who took a 24 months contract with Telkom is insane. My Do3 account was cancelled as soon as Mweb announced. Will be switching to either Afrihost or Imagine end of the month. If someone comes up with something better I'll switch again. Joys of a free (mostly) market. I love it

How much you paying now in total per month?

 

[fluffy54]

Do3 + plus a couple of 30gb local only accounts. So going with 4mb uncapped simpler and more cost effective. Why?

 

[Jola]

How do you get that?

R554 per month for DO3 (4mbit, 5GB plus 30GB local after cap has been reached)
R131 per month for Phone Line Rental

R685

OK, I didn't realise that you included the phone line rental. I actually use my fixed line phone, so don't include it.

 

[Piesang]

I'm trying to figure out what will the cheapest uncapped 4mbit connection cost with the R131 Telkom telephone line rental included.

 

[Awesum]

Telkom uncapped. Bwaahaaahaaahaaa

 

[shaunvw]

lol

 

[kat06sa]

nice dig. lols. mweb ftw

 

[VioAdmin]

I hope the news comes soon. If Telkom releases a real uncapped it's great news because it will create an instant shuffle of prizes from the other ISP's. A lot of small isp's might actually die out real quick if Telkom decides to do this. Either way, this is good news for the consumer. I just hope they release the new data plans this year.

 

[D3x]

The pricing is not such an issue for me, I just want to be bumped up with speed.

 

[inferno]

I salute Telkom for being honest about their packages while all other ISP's have chucked ethics out the window in order to make a few bucks with uncapped.

Mweb, Axxess, Openweb and IS have all started relying on deception and trickery in order to sell their products. Axxess for example, offers unshaped uncapped accounts, which are shaped to hell and back before you even start downloading.

With telkom at least you know that your 9gig account is the highest possible quality.

 

[grok]

Telkom honest? You probably work for them. I haven't forgotten their mail flyer where they tried to explain that their capped at R60/gig is better value than uncapped. In their dreams.