Telkom VDSL MSAN roll-out update

Odd. checked the register and it says 20/40meg is available on my number yet my line hasnt been upgraded from 8meg automatically. I have excellent line attenuation and noise margin so cant understand why i havent been automatically bumped up to 10 meg.
 
Frustratingly slow.My area is "under consideration" which in Telkom terms is another 5 years.
 
MickeyD said:
How would you do it?
Click to expand...

Perhaps if they provided "newly added MSAN areas" every week or 2, maybe via mailing list (for those interested). Then at least we can see something is happening. It's all a bit frustrating at the moment. I know of a few places where MSAN sites have been built and are just standing for a month or 2 already waiting for someone/something. I'd be a lot calmer if I knew that by hook or by crook something would happen soon.

How the heck are you supposed to know when they are done anyway? Do they mass email/sms/call you if your line has been moved to an MSAN? So for now, we check every week or 2 and see zero development. Hence the frustration
 
Till what time of the night can you call these guys to change your line speed? Since you need to be at home to reset router etc.
 
gripen said:
Perhaps if they provided "newly added MSAN areas" every week or 2, maybe via mailing list (for those interested). Then at least we can see something is happening. It's all a bit frustrating at the moment. I know of a few places where MSAN sites have been built and are just standing for a month or 2 already waiting for someone/something. I'd be a lot calmer if I knew that by hook or by crook something would happen soon.

How the heck are you supposed to know when they are done anyway? Do they mass email/sms/call you if your line has been moved to an MSAN? So for now, we check every week or 2 and see zero development. Hence the frustration
Click to expand...
Fully agree. They could be more transparent!
 
MickeyD said:
Fully agree. They could be more transparent!
Click to expand...

The problem with that map is that it is a bit out of date. They have accurately acknowledged the current standing MSAN around my area, but for some reason they don't have data about the three other sites that are awaiting box placement.

They should ideally have another colour that represents "in progress" site development. ATM it is only saying that those areas are "under consideration".

Regardless, the fact that they are even doing this is nice.
 
jackshiels said:
The problem with that map is that it is a bit out of date. They have accurately acknowledged the current standing MSAN around my area, but for some reason they don't have data about the three other sites that are awaiting box placement.

They should ideally have another colour that represents "in progress" site development. ATM it is only saying that those areas are "under consideration".

Regardless, the fact that they are even doing this is nice.
Click to expand...

Agreed 100%. It's a pretty decent map but it does have a snapshot feeling to it. If it were updated and dated accordingly, say once a week, that would be all we are asking for!
 
not expecting to see this in my area anytime soon. well i will be there for at least the next 20 years.....wait and see
 
My adress is also in a green area, and when I click to process it says that my area is enabled, but when I type in my number it says that my area is not enabled for VDSL.
 
Is the map broken? It doesn't show the colours for me anymore. I guess the hope for weekly updates was a high hope... I'd be happy to be on a mailing list that sends out a notice each time an MSAN goes live.
 
The link in the confirmation email is incorrect when registering your interest.

The email has the link: http://[B]dev6secureapp2.telkom.co.za:7791[/B]/wholesale-web/confirmEmail.do?registrationID=xxxx
Should be: https://secureapp.telkom.co.za/wholesale-web/confirmEmail.do?registrationID=xxxx


Thank you.

We have successfully registered your interest for planning purposes as we endeavour to enable your area soon.

Remember, it is possible for you to order broadband services up to 4Mbps right now

Click here to confirm email
 
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