Telkom working on fixing problems

[kilo39]

Bla, bla, bla, bla, bla, bla, bla, bla, bla all the same again and again

Talk is cheap (unless it's on the phone of course!)

These are not nice people; talk the talk but can't walk the walk.

 

[gljackson]

They have a link here

All around the world, broadband access is becoming the preferred means by which individual consumers and small businesses connect to telecommunications networks. Broadband access typically provides high speed Internet, voice (or VoIP), and, increasingly, various video services. There are currently more than 200 million broadband users around the world, though South Africa’s numbers remain low by global standards. For discussions on broadband issues in South Africa, visit mybroadband.co.za.

http://www.neotel.co.za/neotel/view/neotel/en/page789

 

[mooK]

Strange how Molotsane only sees fit to open his mouth on the day the SNO is starting to offer services.

This is pure PR, face-saving bullsh1t.

 

[Vice]

Strange how Molotsane only sees fit to open his mouth on the day the SNO is starting to offer services.

This is pure PR, face-saving bullsh1t.

His speach makes sense after seeing Neotel website. I bet the **** is going to hit the fan. If Neotel lives up to expectations then we're in for exciting times! Unless they come with the bull about not competing against big brother Telkom

 

[neio]

Sorry Papi, Telkom has had more than 60 years of operation time, why only now do you want to please us as customers?!?!?!
I demand lower prices and better service, if you cant do it, trust me, somebody else will.

 

[Hellboy]

Sorry Papi, Telkom has had more than 60 years of operation time, why only now do you want to please us as customers?!?!?!
I demand lower prices and better service, if you cant do it, trust me, somebody else will.

Who? Can't be Neotel they are also state owned.... or atleast 50% of it.....

 

[Tns]

This is how we are milking the cash cow....

 

[Inertia]

I sniff some counter Neotel PR spinning. Customer-centricity is great, it's been great for the past year that Papi has been singing it from the high hills. It's even greater when it actually happens. Wonder when that will be?

 

[DragonLogos]

Ivy's new puppet

Wicked people.... Leave Papi alone, he has not been the same since the five pillars of service were stolen

" As soon as I joined Telkom, I began preaching customer centricity as one of my core strategic visions for the company — and I will not stop until Telkom gets it 100% right "

OMG..... I don't know if I should laugh or cry, either way the bucket would be full, there again it's just words and a game... so nothing to get worked up about or even take notice of really

" Under my tenure with Telkom, customer service will reign supreme. It is that simple "

Make him stop..... LOL I can't breath

 

[Debbie]

Telkom is behaving out of character- they are responding more and more to all PR about telcoms.

 

[kilo39]

You guys are a good laugh - yeah - instead of telling us to STFU - or no internet! Soapies were never so good.

 

[pupa]

Telkom is behaving out of character- they are responding more and more to all PR about telcoms.

Well is must be the highly advertised PR officer, who's job function was to counter the bad press and MyADSL, that is trying to compensate for the lack of Telkom performance and service. Shame Papi never realised that talking good service does not really create it or and improve perceptions, only action and result would Papi! But then again Your intellect and foresight have shown to be no different than any other Local leader or businessman, who can normally only make it by fraud, freebie handouts and sponsorships! or an close Alliance with the ANC!

 

[LifelongGamer]

Telkom has, on occasion, taken decisions that have resulted in short-term gains. Our new approach is to seek long-term solutions that reflect developments in the broader industry.

ROFL that is a euphemism if ever I've seen one Telkom has only ever displayed an interest in short-term gains at the expensive of the paying consumer. The thing about long-term solutions, Papi, is that you can't wait till the last minute to realise you need them. That process should've started years ago when us consumers started complaining and providing you with the details needed to bring your company up to scratch.

I'm a little disappointed that it took a year for you to begin to get your act together with regard to the 'Customer Centricity' propaganda you've tried to keep with us complacent with. The time for talk is over. 'Put up or shut up', as the expression goes - what Telkom does from today onward will determine how successful you continue to be.