Telkom you slimy bastards...

[techead]

I dont bother to post half of the issues I have with Telkom anymore, it would simply take up too much of my time, but this one takes the freakin cake...

Currently, as it stands, it will cost you R299 for a 2mbps connection. No specials, no bundles Im just talking vanilla 2mbps option.

I got a call now from a call centre, Telkom's, offering me a "special rate" for my R299 portion of my line. They are offering a 25% discount to "loyal customers". Interesting that I made into this category considering I have had an ADSL line in my name for about 2 months, if that. So I smelt BS right off the bat.

I said thanks that would be great, I mean why would I decline a saving? Next it comes out, this is valid for 12 months from the agreement on the phone call. "so its a contract then?" "no its not a contract, you dont have to sign anything" "so its a verbal contract then?" "no sir, its an agreement you enter with telkom for 12 months" "right, so its a verbal agreement over the phone that binds me to paying a certain amount for the next 12 months?" "yes sir, that is correct"

I then proceed to question the reason for the special, and why you cant pay R225 without entering this CONTRACT (agreement... pfft...). And why everybody cant just sign up on the website and pay the R225 instead of the R299. Apparently its only for certain people.. go figure. Im guessing only for people who ARENT in a contract already ie. un-bound to Telkom

"So what happens if I agree to this and Telkom reduce the price to R150 for everyone else?" "Sir, I cannot say what Telkom have planned for the next months, but I can assure you will be saving R75 on your current bill if you go ahead with this special"

Im guessing that Telkom have some price reductions in the pipeline, and are now cold-calling to get as many non-contract/non-bundle bound clients into a "agreement".

3 months later watch the price drop to like R150 and then you got people being raped for R225

ai...

 

[gregmcc]

Bunch of sharks!!

 

[ISP cash cow]

LOL there was another forumite promoting this special the other day as being awesome. Apparently you will be able to opt out earlier for a fee

I personally will not get into any long term agreement with Telkom and just wishing and hoping that around the corner that some company is going to come out with an option for fibre right outside my house at a decent price A bit of a pipe dream but I am still holding onto my dreams

 

[Recruitsmiths]

Here's another scam they run.....mostly probably they get some kind of comm if the client agrees - in my case I got no calls from Telkom but suddenly found myself "agreeing" to this Call more/talk more promotion, for an extra R25-25bucks a month. I just picked it up in my billing. Call them cancel...life goes on until 3 months later, I pick it up again.. I call Telkom again, ask to speak to a "supervisor" (what's that?) & ask him to produce the recordings where I had agreed...No luck, but promises to call back...long story short, happend another 4 times until I cancelled my Telkom account!

 

[falcon786]

I dont bother to post half of the issues I have with Telkom anymore, it would simply take up too much of my time, but this one takes the freakin cake...

Currently, as it stands, it will cost you R299 for a 2mbps connection. No specials, no bundles Im just talking vanilla 2mbps option.

I got a call now from a call centre, Telkom's, offering me a "special rate" for my R299 portion of my line. They are offering a 25% discount to "loyal customers". Interesting that I made into this category considering I have had an ADSL line in my name for about 2 months, if that. So I smelt BS right off the bat.

I said thanks that would be great, I mean why would I decline a saving? Next it comes out, this is valid for 12 months from the agreement on the phone call. "so its a contract then?" "no its not a contract, you dont have to sign anything" "so its a verbal contract then?" "no sir, its an agreement you enter with telkom for 12 months" "right, so its a verbal agreement over the phone that binds me to paying a certain amount for the next 12 months?" "yes sir, that is correct"

I then proceed to question the reason for the special, and why you cant pay R225 without entering this CONTRACT (agreement... pfft...). And why everybody cant just sign up on the website and pay the R225 instead of the R299. Apparently its only for certain people.. go figure. Im guessing only for people who ARENT in a contract already ie. un-bound to Telkom

"So what happens if I agree to this and Telkom reduce the price to R150 for everyone else?" "Sir, I cannot say what Telkom have planned for the next months, but I can assure you will be saving R75 on your current bill if you go ahead with this special"

Im guessing that Telkom have some price reductions in the pipeline, and are now cold-calling to get as many non-contract/non-bundle bound clients into a "agreement".

3 months later watch the price drop to like R150 and then you got people being raped for R225

ai...

Actually that sounds like a good deal especially since you can cancel by just paying 10% of the remaining contract left,I just got landlines today finally so called to activate the 1mbps service with their uncapped,if it works out too slow ill be calling them to take out a 2mbps line with this discount,if after 4 months something better comes along then i'll just pay the 200 odd rands and move on......

 

[akescpt]

and you have to sign up for that debit order apparently. because people forget to pay. i asked baout this deal but they operator had no cooking clue as to what i was preferring to!

 

[sgs]

This gets billed as a discount on your bill. So if the ADSL price drops, the discount should stay. It does not "fix" the price, as far as I understand.

(But some clarity from Telkom would be appreciated - I'm also quite keen on this as I don't see myself getting rid of my ADSL soon...)