Thank you Telkom

[ietermago]

My apologies if you thought this thread was going to be a sarcastic remark

I know a lot of people here, including myself, dislike (hate?) Telkom, but in light of the dramatic ISP price drops, I would like to thank them. Considering that they have us by the you-know-what, they surely didn't have to decrease their bandwidth prices. I think this is a big step forward for everyone.

* waiting in anticipation of all the flames for extending a gesture of appreciation towards the devil *

 

[VQuest]

Crumbs, no matter how much I dislike Telkom for the harm they are doing to this country, I too will happily thank them if they offer a decent price reduction.

I think you'll find pretty much everyone feels the same way. Doesn't mean we'll all of a sudden like Telkom though.

 

[Clipse]

Im still interested in why the prices drop so dramaticly atm ;-)

I dont see any wholesale price reductions from within telkom virtual isp accounts.

Heh.

 

[bwana]

Do you think it had anything to do with this?

Prices for International Private Leased Circuits (IPLCs) via the submarine cable and satellite will be reduced by 28%, having decreased by an average of 23% during 2004.

 

[buster]

Agreed, lets call it retribution for the South Africans, after so many years of deprivation from decent service, and services, and then ripping the population off with high prices. They are still way behind though ...

 

[ietermago]

They are still way behind though ...

I agree. But we're catching up slowly it seems...

 

[dj_sam_antha]

Good JOB TELKOM/SAIX

I cant believe half the complaining i see on here....about pricing, of adsl, on here....

The price of ADSL has come down considerably and so have the ISP's cost come down, caps have also been increased,

Believe me TELKOM could bring it down more I am sure, but a company has to be profitable, they have shareholders to answer too,

Pricing is never set according to what is somewhere else it is based on affordability, anyone who knows anything about economics should know this

As for service from Telkom, apart from the occassional down time, and the slow international speeds at the end of the month ( people abusing the system downloading as much as they can) I have nothing to complain about,

They had mine up in no time 2 weeks max and it was working first time...and still is,

Believe i know of many people in the UK and the States, who have similiar problems with downtime and service...people just cant do with out their internet fix ( get out there and have a life )

If you are using your adsl for anything LEGAL believe me you need no more than 10gb account and 384... and with what a that 10gb account costs today...you can go up to... 512 ( this doenst apply to all but most )

And lastly I dont believe the best way of dealing with TELKOM is bashing them, the best way is to work with them towards a common goal....

The best kind of critiscism is constructive and will end up in a win win situation for both parties,

The D®

 

[mbs]

I cant believe half the complaining i see on here....about pricing, of adsl, on here....

... The best kind of critiscism is constructive and will end up in a win win situation for both parties,

The D®

It's clear you haven't the foggiest notion of what's been going on since circa 2003 when this service first became available to the public - as a relatively new member of this forum, I suppose this is not surprising. Bottom line - we have a monopolist providing the service at exorbitant prices way out of line with the rest of the world (including those countries with far less wherewithal than we have), making obscene profits which have been channelled out of the country via the SBC/Tintana stake, which has not met its social obligations, and worst of all, does not communicate with its customers except when hauled before the Regulator or the courts. They are not interested in 'constructive criticism' or a 'win-win' - they just could not be bothered, as more than evidenced by them simply ignoring communications sent by myself and others to them in the past. Best you do some more reading of the threads on this forum, to form a more qualified opinion...

 

[dj_sam_antha]

The name might be new but reading this forum is not new to me

Just thought i would let you know

 

[Dovi]

Re:

dj sam... you know the 384k is not considered broadband internationally? So no - we're not happy with that. Yes I do agree, the AVERAGE person doesn't download over 10GB of legal content, but more and more people are learning about the advantages of audio and video streaming. Several hour of streamed content can be quite a large amount of bandwidth, and good quality video streaming even more so. As for your comment about going up to 512k. You said most can afford it. A 10GB account now costs R249 (Axxess) + 512k line rental + phone line rental = R813. Affordable to most? NO - afordable to the privaledged. Luckily now that Telkom have released an afordable (for middle class and above) ADSL option - 192k, it is possibly to now have an always on connection for under R500 with a 3GB cap. But - this is not broadband once again.

In the UK and the States, if they have downtime - it is up in a matter of time. My family in the USA ordered a phone line and it was installed within 3 days, with apologies from the company for keeping them waiting. You recieved your ADSL line in 2 weeks... damn you were lucky. Certain people have been told they now have to wait 6 weeks (and seeing as it's Telkom, make it 7 or 8).

And we have tried working with Telkom, extending a hand to guide them in the best interests of the consumer. But no, Telkom have not, or have not always, agreed to our help.

And now time to watch TV

 

[mbs]

The name might be new but reading this forum is not new to me

Just thought i would let you know

The question is: have you indeed read all that needs to be read? I find it absolutely amazing that ANYBODY can find Telkom's actions anything less than absolutely deplorable, and willing to accept the nonsense that they dish out for public consumption! Hell, even their public announcements are riddled with inconsistencies and evidence of blatant mismanagement! If even the President is critical of telecomms charges (which is meant to be a Telkom 'competency'), what does that tell you? Perhaps you should have a re-think about your stance...

 

[Kalvaer]

Well welcome to the forums, Even if I didn't catch your other 6 posts.. Just some things,

The price of ADSL has come down considerably and so have the ISP's cost come down, caps have also been increased,

Where have the caps increased? I'm talking about the Telkom ISP caps, not the other caps from other ISPs.. I've been on 512 3 gig cap Telkom ADSL for 1 year and 6 months... Never seen my Cap increase? Especially since all the others are reselling SAIX accounts anyway. Pricing has come down, though as many others here will tell you and if you actually read a lot of the posts there is valid proof that South Africa is paying more than it should be (Scan the forums I'm not going into detail)

As for service from Telkom, apart from the occassional down time, and the slow international speeds at the end of the month ( people abusing the system downloading as much as they can) I have nothing to complain about,

You know you are one of the lucky ones to have it done that quickly, You are also in the minority if you read the people with problems and down time.. Took me a year.. yes a YEAR, to get my ADSL working right.. Problem after I finally got it taken to the highest level.. Rusted Ports in the exchange that the techs just missed over the 56 call outs over a 8 month period! My ADSL is working fine now yes and I do agree with you about the month end downloads.. Though again read the forums and you will see how people have given other theories to mine about the month end downloads as well

Believe i know of many people in the UK and the States, who have similiar problems with downtime and service...people just cant do with out their internet fix ( get out there and have a life )

I also know tons that dont have problems and some that have Wireless faster than anything we have here.

If you are using your adsl for anything LEGAL believe me you need no more than 10gb account and 384... and with what a that 10gb account costs today...you can go up to... 512 ( this doenst apply to all but most )

While the P2P junkies drive me mad, what some of them do (not all) is perfectly legal. I have friends who are architects doing designs for firms overseas, They download and upload about 1 gig of data a day back and forth.. is that illegal? My Fiance needs to download data from Jlabs in the USA to do her research, Some of the files can be about 4 gigs... Is her downloading her research data illegal. Do you know how long it takes to download 4 gigs over a shaped port at 512. You are going to get blasted for that comment from a few people here.. Lawyers included!

And Finally I am a gamer.. So 10 gigs would do me perfectly.. BUT I dont want 10 gigs I want Fast Latancy.. How much is unshapped gonna cost me... BLAH

Welcome again

 

[bwana]

And lastly I dont believe the best way of dealing with TELKOM is bashing them, the best way is to work with them towards a common goal....

The best way to deal with telkom is to break it apart. You cant deal rationally with a monopoly that is solely motivated by profit - it wont work.

You dont want to get into a debate about what ppl do with their bandwidth - its not telkoms business and its not yours. Legality is for the courts to decide.

Telkom does what telkom wants - the DoC is useless and the regulator is toothless.

 

[dj_sam_antha]

I agree with you Dov, its not internationally considered broadband, you have that one but its better than we ever have had,

Good things dont happen overnight thats all we have to remember

So hey lets just hope it gets better..you know what i am saying,

Enjoy the TV! just dont hit the cap!! you will be missing the ending LMAO

Take care,

 

[Celemasiko]

Lets be a little bit proud, I think we also played a certain part in these latest events...

 

[buster]

Nothing personal here, I just can't hold my peace, and I have to share my opinions on this ...

I cant believe half the complaining i see on here....about pricing, of adsl, on here....
The price of ADSL has come down considerably and so have the ISP's cost come down, caps have also been increased,

Not enough, entry level DSL here in the US is $15 (R100) a month for 1.5MB speed, I pay $50 (R330) a month for a 15mb fibre - no caps.

Believe me TELKOM could bring it down more I am sure, but a company has to be profitable, they have shareholders to answer too,

Thats the problem ... its all about Telkom and the shareholders and screwing the customer and the SA population who actually make it possible for them to have a company and shareholders. Don't get me started on this ...

Pricing is never set according to what is somewhere else it is based on affordability, anyone who knows anything about economics should know this

Exactly right! Which means it *should* be cheaper in SA where labor is cheaper and wages are lower ... whats the problem here, if we can pay $15 in the US where labor costs and wages are much higher, what *should* we be paying in SA?

As for service from Telkom, apart from the occassional down time, and the slow international speeds at the end of the month ( people abusing the system downloading as much as they can) I have nothing to complain about,

I have had fibre for over a year now, and dsl for 4 years before that and not ONE day outage and not ONE day of slowness. As for installation times, never waited more than a week for installation - and in the US, even that is not considered good enough! I hear that you have to wait 2 months after ordering for installation, and if someone hits the right telephone pole in their car, then that greater area is without internet ... oops.

They had mine up in no time 2 weeks max and it was working first time...and still is,

Your installation time is not the norm ... I was told 2 months for installation, but other than that, I guess thats a step in the right direction.

Believe i know of many people in the UK and the States, who have similiar problems with downtime and service...people just cant do with out their internet fix ( get out there and have a life )

Even though I am not always at my computer, and I do have a life ... my work requires my internet to be up 24 hours a day, because I also need my internet working when I need it, thats what I pay for.

If you are using your adsl for anything LEGAL believe me you need no more than 10gb account and 384... and with what a that 10gb account costs today...you can go up to... 512 ( this doenst apply to all but most )

I work from home, and I use VOIP to call worldwide and pretty much on the phone 10 hours a day, and for JUST on my work usage I use around 1GB a day, before I got my fibre (15mbps) I had 3mpbs DSL - even with that speed, my VOIP still choked if I downloaded an email with a large attachment. And I am just one user. Goodness knows what it is with all my personal usage stacked on top of that. Besides 384 is not even available here in the US.

And lastly I dont believe the best way of dealing with TELKOM is bashing them, the best way is to work with them towards a common goal....
The best kind of critiscism is constructive and will end up in a win win situation for both parties,

If someone is doing a sh#&*y job, I am going to tell em. Constructive critism is only for those who are doing a good job and need some guidance. In my book, Telkom falls into the first category.

 

[dj_sam_antha]

The question is: have you indeed read all that needs to be read? I find it absolutely amazing that ANYBODY can find Telkom's actions anything less than absolutely deplorable, and willing to accept the nonsense that they dish out for public consumption! Hell, even their public announcements are riddled with inconsistencies and evidence of blatant mismanagement! If even the President is critical of telecomms charges (which is meant to be a Telkom 'competency'), what does that tell you? Perhaps you should have a re-think about your stance...

Mbs, I have no need to rethink my stance, remember this forum is what is today, cause we are all entitled to our opinions, I gave mine it was not an uninformed one..... it was based on the information that I have since the introduction of ADSL in the country and what has happened and my experiences,

Like everyone else..on here we all have our own stories some good some bad,

I speak to people daily and they couldnt be happier with theirs, it has opened a whole new world to them...

I agree it can be better...that I will not debate cause I will fall flat on my face, and the minute you say there is no room for improvement you loose the battle and you may as well give up all hope..

Have a great evening

 

[freeek]

Im alittle behind.... but where do you see ISP costs being cheaper? I went to the Telkom Internet site now and it still says 3gig Accout R250 ??

 

[dj_sam_antha]

Exactly right! Which means it *should* be cheaper in SA where labor is cheaper and wages are lower ... whats the problem here, if we can pay $15 in the US where labor costs and wages are much higher, what *should* we be paying in SA?

Nothing personal but actually labour and wages in South Africa are actually some of the highest in the world, thats part of the problem in most industries in this country, why do you think we still import most of our electronics and other items...cause it is cheaper to get it else where

 

[Kalvaer]

Dj just another question... This was your 3rd post on these forums 19 days ago? What happend to cause the sudden change of heart and love for Telskum? Or was that an attempt at sarcasm?

EDIT: Also.. why the double post of the exact same thing to two different topics?