Phoned luno. Argued with them for 2 weeks.Thor, please tell me step by step how to resolve this.. it was a big amount of money
In your case, give it 48 hours then call them and give them the reference number you got from the bank ie the proof of payment.
Stay calm. That's very important your money is not lost Absa is just earning interest before they send it to fnd or is it FNB that's earning interest before it goes to Luno I can't remember how the banking pyramid scheme works.