The Gauteng E-tolling Thread

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OrbitalDawn said:
So when the fsck is this schit going to court....?
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Should see the first cases in April or May if SANRAL has the guts, some people just cannot afford these (even R450) and alternative roads work out just as costly if not more, so yeah...

Speaking of alternative roads, the R55 takes as much time or even less to use than the N1 the past few weeks, N1 south in midrand tends to be very congested.
 
Did my daily etag count this morning between Malibongwe and William Nichol. Call it my own personal catch and release - I count all the cars around me untill I reach a hundred, or my exit. And this is in the middle of rush hour.
The highest number I ever counted was 12 cars with etags, mostly company cars with logos, or high end models. Today's count out of a hundred?
1
 
supersunbird said:
Should see the first cases in April or May if SANRAL has the guts, some people just cannot afford these (even R450) and alternative roads work out just as costly if not more, so yeah...

Speaking of alternative roads, the R55 takes as much time or even less to use than the N1 the past few weeks, N1 south in midrand tends to be very congested.
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Every single day the N1 South in Midrand is congested, it gets better after New road but still pathetic that they are actually charging us to drive on a road that can't even manage peak hour traffic.

Don't even get me started on the rivonia mess every morning, Sanral are run by a bunch of effing morons!
 
supersunbird said:
Speaking of alternative roads, the R55 takes as much time or even less to use than the N1 the past few weeks, N1 south in midrand tends to be very congested.
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Wezzy777 said:
Every single day the N1 South in Midrand is congested, it gets better after New road but still pathetic that they are actually charging us to drive on a road that can't even manage peak hour traffic.
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I really dislike driving on the N1 and avoid it whenever possible. Unfortunately the R21 isn't as 'free' a freeway as it used to be. R191.30 for two trips to Pta isn't my idea of funny.
 
http://www.fin24.com/Economy/South-Africa/Sanral-minister-admit-e-toll-problems-20140218

Cape Town - Sanral has been ordered to fix billing problems related to the Gauteng e-toll system, Transport Minister Dipuo Peters says.

Briefing Parliament's transport portfolio committee on Tuesday , Peters conceded that there were teething problems with the electronic tolling system.

Peters's comments come after various complaints from road users in the province about billing and registering.

"There remains a need to educate road users on the way the system works and the various registration and payment methods available," she said.

"My instructions to Sanral... are clear and unambiguous. They must sort out the billing challenges and sort it out now."

Both Peters and the SA National Roads Agency Limited (Sanral) pointed out that all was not doom and gloom.

"A positive outcome of implementation of the system has been the identification of duplicate and cloned [licence plates], unregistered [vehicles] and vehicles without number plates," Peters said.

She urged all MPs to register, because as lawmakers they should be the first to comply.

Democratic Alliance MP Ian Ollis uttered that he had declined to register, earning him a tongue-lashing from Peters.

"I can't believe that you display that publicly... and you swore allegiance to the Constitution," a visibly angry Peters said.

She softened towards Ollis after he explained his actions.

"Minister, you've spread a falsehood here," Ollis told Peters.

"The law does not require any of us to buy an e-tag. South Africans can choose that they don't buy an e-tag and that they'll be sent a bill."

Ollis said he was merely testing the system to see if it worked. He received his bill on 3 February, which Peters later said was proof the system was working.

Sanral CEO Nazir Alli expanded on the teething problems. These included people making payments by electronic transfer via the internet, which posed a problem.

"You think you've made a payment... it can take anything from two to five days before that transfer reflects into the receiver's account," he said.

This was causing frustration as the money was "lying somewhere in cyberspace".

Alli said he had spoken to the banks about the problem.

"Who is getting that interest? No one is giving us that answer," he said.

"You think your account is up to date. You go under the gantry and you suddenly find your account is in default," Alli said.

A slow internet system was highlighted as being a concern.

"We impact about 2.5 million users monthly. Like most IT systems, when you first start, there are teething problems," Alli told MPs.

The inaccuracy of the eNatis system meant bills were sent to wrong addresses, as many people did not update their information on this database.

The cloning of number plates meant that people were wrongly billed. Several interventions had already been put in place.

"We want to up the tempo as far as the education system is concerned. Some people are finding the web of ours not as friendly as we designed it to be, but we will make sure more information is available for them."

Alli said they managed to clear up 85% of complaints lodged with Sanral.

"The tolls system is stable."
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LOL at the bold bits. A Minister of Transport who doesn't even know the law!

Stupid moron.
 
So it looks like SANRALS ill-conceived plan is working. Crap sticks...
Anyone gone to court yet?
 
“Even more comical is Sanral’s claim that the number of complaints are a mere 0.3 percent of the total road users.”
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Sounds about right! Let the media publicize that! Nope ANC controlled SABC

Anyone actually believe them... Still no actual feedback on compliance rate....
 
koeksGHT said:
Sounds about right! Let the media publicize that! Nope ANC controlled SABC

Anyone actually believe them... Still no actual feedback on compliance rate....
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Well if they use the same figures as they've been using in their advertising, that means that 60000 drivers have complained...
 
So yesterday my parents received my first bill. What's interesting about it is that I drive a car I purchased last year which is what I was billed for (so that part of their information is up to date) but I haven't had a car registered at my parents' house in years.

It seems that they're mixing databases of various ages in an attempt to complete their information.
 
http://www.sabreakingnews.co.za/2014/02/19/sanral-in-breach-of-consumer-protection-act-ff/

Cape Town – The fact that the e-toll billing system is geared to force people to register for e-tags, through the use of different tariffs for users with e-tags than with those without, is a contravention of the Consumer Protection Act, said Freedom Front Plus (FF+) spokesperson for transport Anton Alberts.

According to Alberts the CEO of the South African National Roads Agency Limited (Sanral), Nazir Alli acknowledged in Tuesday’s presentation to the parliamentary portfolio committee on transport that Sanral is using e-toll tariffs to push Gauteng road users into buying e-tags and registering for e-tags. A campaign has been run across Gauteng encouraging motorists not to purchase e-tags as part of civil resistance against the unpopular e-tolling project.

“The fact that different tariffs are being levied for users with e-tags on the one hand and for those road users without e-tags on the other is unjustifiable discrimination which is prohibited by the Consumer Act,” said Alberts in a statement on Tuesday.
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True that, after the whole AGANG-DA debacle and the complete lack of any accountability I will be voting for the FF+.
 
IzZzy said:
Would like to say I called it.
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So if SANRAL have publicly admitted they are in contravention of the act then does this mean their tariffs are in fact invalid and thus no one could be compelled to pay them until such time they fix it.
 
We all know and have known it contravenes the act. But nothing seems to happen regarding it
 
creeper said:
http://m.moneyweb.co.za/moneyweb-south-africa/meet-the-etoll-guy

I love how he states that the system will be more efficient if everyone complies.

And it is great that they wait to prosecute. I'm still clueless regarding what tariffs to pay as per the government gazette.
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Never has there been a more appropriate name "ETC’s Surkont on challenges, hostility and a vow to improve."

"He tells the anecdote of staff at one of the customer care centres who were presented with a cake by an elderly lady who thanked them for their kind service and berated others in the queue for complaining. When she left, they threw the cake away, too scared that it might be poisoned, to eat it."

rofl
 
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