What went wrong ? Looks beautiful in the picture.
I should have cancelled it after the first issue, but there's a looooong list.
1.) His entire kitchen design was off - once they did the demolition - and he wanted me to sign off on the cupboards, I noticed they left 30cm of space between the oven door, and the centre island... I remeasured everything, and they had the room 1m wider than what it was. His solution was to load the 90cm oven from the side. I scrapped the entire design and came up with the new one.
2.) Part of the job was to re-plumb all the in-roof plumbing - as we had muliple leaks from the class-0 plumbing. He went and put in cheap pipes that had over 14 leaks in one month, and this started AFTER the cupboards were put in. He tried to get a plumber to issue a CoC on the work - but the plumber refused, telling me to sue him - the manufacturer of the pipes also issued me with a letter that the pipes are not for residential use, and cannot be used with brass fittings. He had to replumb the entire house, which means we now have three sets of pipes in the kitchen walls - and had to lift the tiles to the island.
3.) He forgot about the one window in the kitchen - so the cupboards were going to be over the window - we had to then replace the window - and he got the size wrong - so the two windows are different sizes.
4.) They ordered the stacking door the wrong way around - took multiple requests to correct it - and fix the resulting damage.
5.) They installed cracked and chipped tiles, ignored repeated attempts to replace them - only after they grouted them in - and a shouting match ensued did they replace them.
6.) They got the location of the stove wrong - the wiring is subsequently two meters to the left of the stove.
7.) He tried to bypass payment points by trying to convince companies (gas, electrican and plumbing) to issue CoCs prior to the work being completed.
8.) He used the cheapest cupboard fittings he could find - that have all given in. He provided the sink as we couldn't find a white one at the time - even the ****ing traps he provided rusted and broke off.
9.) We eventually got to a point where we couldn't deal with him anymore - and the kitchen was a point where we could complete the job ourselves, so we did the painting, appliance installation, etc over a week.
I could go on for ever, I think the snag list was over a hundred items for the duration of the renovations.
He also took two months extra than agreed - we were living between the lounge and bedroom - but could only access them through the garden, so couldn't lock doors (sliding doors - no outside key), was good 4-5 months.
I honestly think that renovation took years off my life. The cost went from mid R300k - to over R600k with appliances.