I've spent just over R1m in four years on renovation - if only one of those guys had given decent service, they would of had quite a bit of business. More than a handful have lost out on any business whats over by being slack from the get-go.
BUT - come Monday - I'm starting with a brand new builder - holding thumbs this time. Started my side last night, cleared out my office, everything removed (raw bolt sleeves removed with a metal drill bit). Tonight I pack away the lounge.
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Hopefully in April, I'll have my new office, and my wife will have her new baby room.