The problem with Vox (.co.za)

Tunasashimi

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My purpose in posting this thread, is to encourage Vox to wake up and smell the customers.

Vox's only current Voip offering leaves those clients who are most in need of it, and have most to gain from it, in the dark.


Why? Because the currently supplied 4-in-1 Cradle device is:

1) an ADSL modem
2) Broadband router
3) Wi-Fi radio built into a base station/charging cradle
4) with a non-Wi-Fi connection to a wireless handset.

But with only 1 option for connecting to the Internet: Via ADSL.
This is very nifty for people who have ADSL. But, thanks to Telkom's wonderful policy, PEOPLE WITH ADSL ALREADY HAVE A PHONE LINE.

What about the thousands, no, hundreds of thousands of people with iBurst, Wi-Max and Wi-Fi? I will not believe that they avoid those customers due to the possibility of inadequate QoS on their upstream providers!

BUT WAIT! There is hope.

The Base station is capable of connecting to the networks of those who Vox leave unaccommodated. (Apparently going through great lengths to leave them unaccommodated - the Base Station/Cradle is password protected and only Vox has "root" access to it by default).

From preliminary research is seems that the following connections are possible, I do not have a working example, yet, though, unfortunately:

1) Connecting the Cradle to a internet connection via Ethernet using DHCP.
2) Connection the Cradle to a network connection via Wi-Fi using DHCP.
3) PPP / PTPP connection over Ethernet or Wi-Fi.

The only connection supported by Vox, currently, is:

4) Connecting the Cradle to an ADSL Phone line and rendering your current ADSL modem redundant.

I will update this thread with the steps required to enable option 1, 2 and 3. Unless Vox stops me, of course, for reasons I will never comprehend. Which would be stupid of them.


Vox! Give us an official answer! Are you working on the above? Are you sure it won't work? Are you afraid it will give you a bad reputation if it works? I have valid counters to all your arguments!

What you need to do is start selling the following ASAP, even if you must, under an advanced/certified dealer only sales page:

1) Wi-Fi-only Vox Phones
2) SIP accounts w/o hardware
3) Base stations/cradles with a firmware configuration page for DHCP or PPP over Ethernet or Wi-Fi Station mode

Then the people who have no current phone line, who have most to gain from your service, will be empowered, connected, raving, reselling....
 
The custom firmware on the Billion 7401VGP router MWEB supply with their ADSL (for use with their Broadband Talk) already allows for this. You can choose either ADSL or PPPoE on Ethernet port 4 for the connection.

And since they dont charge a R49 'virtual phone line' rental, you save R588 a year, enough to buy a pretty decent cordless phone to plug into the Billion.
 
I was wanting to run some tests on this exact setup but I am still waiting for the demo VoxPhone that they were going to give me to try it with.
 
A better option?

Take a look at http://www.switchtel.co.za/ (Switch Telecom)

The service is similar, but better! :-)

It works with connecetivity of your choice (ADSL or iBurst, or leased-line), but don't even bother with HSDPA (packet loss and latency is too high).

It also works with most SIP-compatible handsets, although if you want an equivalent to the Vox (ie, cordless and dual-PSTN/VoIP), then the best ones to go for are the RTX DualPhone 3081 or Siemens C450 IP (both available from them).

And since it isn't locked into funny hardware, you can pack your phone with you when you travel and plug it into your hotel room ethernet overseas and viola, your phone number and home rates travel with you!
 
Great news!

I have my Vox working over DHCP with no ADSL! This allows it to work on any internet connection: iBurst, HSDPA, 3G, Wi-Fi, whatever... Will post instructions when I can.....

What's nice about Vox is that you get a wireless phone without coughing up R1000+ upfront.

Call quality is fabulous....
 
Would really appreciate an indication of how you wire this set-up of yours up. I tried when I first got my Vox but to no avail.

Got a Billion ADSL router here which I would like to use as the primary ADSL modem - not the vox.


Thanks in advance
 
It's not a wiring solution. You have to telnet into the cradle and paste a lot of nonsensical commands in a truly unintelligible operating system. First to gain root access, then to change the actual connection settings over from DSL, to DHCP and, if you like, Wi-Fi.

I'm guessing Vox doesn't want you to do it for some odd reason. Possibly call quality control, or maybe Telkom is paying them, or they are somehow making money from people using Telkom lines via some sinister means. Who knows.
 
Tunasashimi, we await your instructions oh guru! Please send them to us that we can worship your guruness!
 
Hi Tunasashimi,

I received a Vox phone today, would like to know how to connect the modem via wifi or dhcp , will wait for your post on instructions
 
I'm banging my head against a brand new Vox cradle at this very moment........ who knows... maybe in a few minutes... or hours. Hopefully not days ;)
 
Trixbox

We use VOX at our office i set it up through a trixbox. so it allows more then one concurrent call. it works great. screw the vox adsl phone it sucks. i asked VOX for SIP only account but i was forced to take a phone. so stuck with it. it is in the cupboard getting old and outdated. they are having blonde moments. ha ha ;)
 
..........time....... tick tock tick tock.......

We use VOX at our office i set it up through a trixbox. so it allows more then one concurrent call. it works great. screw the vox adsl phone it sucks. i asked VOX for SIP only account but i was forced to take a phone. so stuck with it. it is in the cupboard getting old and outdated. they are having blonde moments. ha ha ;)

Do you mean concurrent incoming calls?

I have just tried making concurrent outgoing calls. Vox replies with '486 "Busy Here"', but I got my Vox phone for incoming calls anyways. (Obviously they want you to pay per outgoing channel)

PS Couldn't get Asterisk to work with Vox (vphone.co.za) until I got a g729 and g723 codec. (Presumably its the g729 that was needed) (Got a '429 "Media unsupported"' error - I think - too late at night......)

The cradles make a cheap cordless phone. And a cheap FXS - you can plug any phone into it, as a matter of fact, you can have 5 cordless phones and one wired phone, all on different sip extensions. So it's not junk! I'll buy the cradle and cordless phones... gathering dust in your cupboards from you ;)

Sorry for the delay guys..... I have most of the howto in a text file, just have to go over it again before I post it, so start taking bets for getting it this week.... lol, I was wishing someone else would figure it out.

Actually the cradle's interface/os isn't that bad, it's pretty versatile and allows quite a lot of different setups, and luckily quite a lot can be done through the web interface (once you've got access to the advanced settings).

It even works as a wireless repeater for Broadcom-based wireless access points (I have tested this!) - WDS works perfectly with a Linksys WRT54GL 1.1 with WEP enabled.

Sorry if youre :sick: of waiting...... soon you'll be :)
 
ah! Please share your knowledge... i've been fighting with vox the whole day.
Or can't we just flash the SpeedTouch ST790 with the origional Thomson firmware? I'm sure that will allow one to connect via ethernet.
 
I found the solution.

Ok, so the fix was simple, and anyone with some linux experiance should be able to do this.

http://homehubhacks.co.uk/index.php?n=HowTo.RouteInternally

It basically routes all traffic through the ethernet interface to your internet gateway (origional router or computer with internet connection sharing in case of HSDPA etc. or your iBurst modem, whatever the case may be).

Now, I've managed to do what I really wanted to do in the first place, and thats get my vox phone to speak to my software pbx, and then register my vox line on the software pbx... I have my reasons for this...

So my next question is, does anyone know how to setup a vox line on the 3CX software pbx?
 
@dgcarter: Well done on getting this to work!

In case anybody else wants to try this, did you need to first set up SuperUser access as explained in Post #758 on Page 51 of the link mentioned above or could you just telnet to 192.168.1.254 with username=admin password=admin and enter the commands directly?
 
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Yes, I had to create a super user account.

As far as the VOX phone is concerned, you telnet in, and login with Administrator, there is no password assigned by default. And if you're not too familliar with the commands you can type:

Code:
menu

after logging in, and it'll give you a nice array of options which you can scroll through using the arrow keys. Also be sure to select 'root' as the user type when creating the super user account. You can then login to the web interface with the new account and change the SIP provider if you wish to use the phone on your own IP PBX or with another provider.

The only problem I face now is the incomming and outgoing calls, I can't call out, I just get a busy tone, and when I call in, the vox phone rings, but as soon as I answer it drops the line. But that is most likely because of the firewall and NAT configuration on my existing router (the router the vox phone now uses to connect to the net) It's a Telkom 5102G ADSL Modem/Router which I shortly after purchasing upgarded with Billion firmware, as the telkom 5102G is a rebranded Billion router, the BiPAC 5102G.

I think the problem is STATIC NAT... as far as I know, my router uses a dynamic NAT something or another (I've never really looked into routing and NAT configuration), and I'm not quite sure if I can or how to configure this so-called 'static port mapping' on my router (the 5102G). Any advice would be appreciated.
 
Hi guys, been following this thread with interest

Router arrived today, so just playing with it now

did however have to use the script execution hack as detailed in the homehubhacks forum. By default Administrator didn't have privileges to create a root user

Roger
 
@RH: These links may also be of interest ...
http://homehubhacks.co.uk/index.php?n=HowTo.Index
http://homehubhacks.co.uk/index.php?n=HowTo.Bridge
http://homehubhacks.co.uk/index.php?n=HowTo.SIPUsingSIPGATE
http://homehubhacks.co.uk/index.php?n=HowTo.EnableHubPhone
http://homehubhacks.co.uk/index.php?n=HowTo.PBXes


Summary of posts regarding fixes for HH phone problems from this huge thread -
http://www.the-scream.co.uk/forums/t22917.html? ...

#1040 on Page 70
#53 on Page 4
#68 on Page 5
#108 on Page 8
#113 on Page 8
#119 on Page 8
#123 on Page 9
#200&201 Page 14
#255 on Page 17
#268 on Page 18
#316 on Page 22
#410 on Page 28
#473 on Page 32
#476 on Page 32
#521&525 on Page 35
#589 on Page 40
#663 on Page 45
#743 on Page 50
#749 on Page 50
#765 on Page 51
#780 on Page 52
#827 on Page 56
#839 on Page 56
#855 on Page 57
#921 on Page 62
#1063-5 on Page 71
#1066 on Page 72
http://www.the-scream.co.uk/forums/t25816.html?
http://www.voipfoneuserforum.com/about2756.html
 
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