The problem with Vox (.co.za)

i guess the voice must be on a uncapped and unshapped line with no data on line?
 
hisite said:
i guess the voice must be on a uncapped and unshapped line with no data on line?
Click to expand...

No, it works very well... remember that shaped only applies to international traffic. The Vox call is being made through local servers so the call is actually using "Local Bandwidth" which is unshaped, even if you are using a shaped account. The shaping actually happens at the point where to packets are routed out the country.

Secondly, one call trunk uses 20Kibps, so in essence, one second of conversation is using 2KiB per half duplex of signal, so that would be 4KiB per second of full duplex (which it is) voice communication. This then means that 1GB will give you more than 4000 minutes of talk time...
 
Been using Vox for over a month now... here's my experience...

Getting through to vox is not easy from any other phone than vox.

Their website says overnight delivery... but it actually takes more than 7 days.

Trying to get a fault phone swopped out is like trying to get a melon to pass through a keyhole.

Trying to get a phone activated can take upto 4 hours... (personal experience).

You can not run multiple ADSL accounts on the phone... so I had to say good by to packet routing from my IP-COP server...

I have spent a lot of money to market these phones (getting T-shirts made, etc) and now have a lot of customers using the phones but I am now starting to think i made a big mistake, as it's not easy getting someone with authority to talk to you...

A technician at Vox told me that you can not connect any computers to the phone. DUMB DUMB!!!

Vox told me that you can not check your voice mail from another network... DIAL 087 805 MAIL...

You cannot personalise the phone, (RING TONES ARE CRAPPY SONGS - I WANT NORMAL RING RING)

You cannot backup your contacts.

You need to report the phone faulty several times before they actually do anything about it.

If there is a problem with a clients registration/debit order then vox doesn't tell you... you have to wait 3 weeks for customer to call you in anger asking where is f***ing phone is... before you can call them to find out that there was a problem. Then to make life even better they will send it to some random address on the other side of the country and tell you that it's your responsiblity to collect it. (I did eventually get vox to send the phone to ME!!!)
 
how do you check your voice mail? I was told its in testing and you cannot check it at all - even though people can leave voicemails you'll never get it.

I called 087 805 MAIL and i get a busy tone.
 
blunt said:
how do you check your voice mail? I was told its in testing and you cannot check it at all - even though people can leave voicemails you'll never get it.

I called 087 805 MAIL and i get a busy tone.
Click to expand...

You can't call 087 805 MAIL (6245) from your Vox phone, you must just call MAIL (6245). If it asks you for you vox number then type in the full number including the 0. Vox manual says you must omit the number, but that doesn't work. Lastly, you enter in your pin number supplied by Vox when you got your phone.

To access your voice mail from any other phone, you will dial 087 805 MAIL (6245) and then continue as normal.

To access your voice mail from outside south africa, you will dial +2787 805 MAIL (6245). The + represents that countries international dial out number. Here in SA it's 00. In the US I think it is 11, and in Aus I think is is 01.
 
Hi Sorry to bring this thread out of the grave, but has anyone know how to enable adsl2+ via telnet with the ST790?
Cheers
D
 
Hi, thx for the reply.
I do know, the the vox st790/tg790 is capable of running ADSL2+, just there has to be a way of enabling it. I telnet'ed into it, went into adsl configure, and it does say ADSL2+ modulation, just don't know how to enable...

Thx
Cheers
D
 
Hi again,

this is what I get from the telnet session:

{Administrator}[adsl]=>info

Modemstate : Up
xDSL Type : ADSL
Bandwidth (Down/Up - kbit/s) : 4096/640
Uptime (days hh:mm:ss) : 0 days, 2:09:07

{Administrator}[adsl]=>:adsl config
ADSL configuration:

xdsltype = adsl2+

And this is what the web interface says:

DSL Connection

Link Information

Uptime: 0 days, 0:01:33
Modulation: G.992.1 annex A
Bandwidth (Up/Down) [kbps/kbps]: 640 / 4.096

Cheers
D
 
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