The right call

Well if their support started off right in the 1st place

Well I'm currently on contract & I wanted to move 2 another network I had sum questions 2 ask & well went to their website 2 send my questions through their contact us box :sick: That would help if it actually worked :eek:

So so sad so I might not move after all LOL & if it does work then @least make it compatible with the top 5 browsers, I mean come on :mad:
 
I think the major benefit too will hopefully be that even if you don't port just the knowledge that you can will force your network/SP to give you better service.
 
It cost about R300m to install the technology
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What technology is this exactly? What makes MNP so very, very hard?

I suppose it's inevitable that it'll be slow in the beginning. I don't think very many people are bitterly unhappy with their current service providers.
 
AntiThesis said:
What technology is this exactly? What makes MNP so very, very hard?

I suppose it's inevitable that it'll be slow in the beginning. I don't think very many people are bitterly unhappy with their current service providers.
Click to expand...

I don't think its hard I presume they just need some sort of database and switching station.
 
AntiThesis and Syndyre, I suggest you'll do some research into what it takes to build an MNP system before u'll comment on it.

MNP systems has to communicate with existing systems, this is just one aspect making it difficult.
 
actually it is quite a difficult process to implement. They 3 cellphone companies had to form a company to manage and control the porting process. This company (Portco, I think the name is) then does all the behind the scenes work and neccesary checks. They are the one's that determine whether you can port, as well get in contact with your existing service provider to inform them of your port request. This is done so they can enforce your option to port so that your existing provider then cannot try and convince you to stay by offering over the top offer. All this has to happen in the background within a space of 2 hours, so you'll know the same day if you can port your number. Your SP is then not allowed to win you over for 60 days. Alll this is done by Portco.

BTW portco also has to run and maintain a database of all 3 networks clients and numbers as well as the client records.

So i'm sure you can all see how this could be a rather difficult and expensive exercise to implement.
 
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