The Sea Point FTTH thread

[donaldza]

There is an Atlantic Sea Board Octotel FB page:
https://www.facebook.com/groups/285745535123144/
Their blog shows rollout plans/dates https://www.octotel.co.za/blog/2016/09/city-bowl-and-atlantic-seaboard-area-timelines/

Yeah I follow them, I just want to hear from *actual* people using Octotel what their experience is like, speedtests etc.

 

[justplain]

The fibre is getting closer!!

 

[The Philosopher]

I have just moved into the Rapallo block of flats on beach road, sea point. I asked the security down stairs, and they showed me the box for fibre. So the block has fibre, but who do I get hold of to find out who did the fibre and how to get it to my flat?

 

[PBCool]

I have just moved into the Rapallo block of flats on beach road, sea point. I asked the security down stairs, and they showed me the box for fibre. So the block has fibre, but who do I get hold of to find out who did the fibre and how to get it to my flat?

Can you post a photo of the box? More than likely Octotel or Cybersmart.

 

[justplain]

It's Probably Octotel.
Give them a call and they'll tell you if your block is live at the street level.
The next step is getting Fibre on to the property. As you're in a block they'd need to do a site inspection and get fbire on to the property and distribute it to all the floors via buddy boxes(distribution hubs). Once that is done you can order from any of their supported ISP's and they'll come and installed the fibre to your apartment.
You may also need to speak to the trustee's or managing agents to establish if the block is being made live. It's unlikely they'd install fibre for one flat only.

I have just moved into the Rapallo block of flats on beach road, sea point. I asked the security down stairs, and they showed me the box for fibre. So the block has fibre, but who do I get hold of to find out who did the fibre and how to get it to my flat?

 

[justplain]

on that point, Octotel very recently trenched on our road and installed a distribution box on our boundary wall.
They've come to do a site inspection and sent through their install proposal.
If all is approved by the trustees we should get the building wired up/live in the next few weeks.

Looking forward to moving away from Telkom.

 

[paul5186]

I think rapello is actually openserve fibre.

 

[The Philosopher]

Here is one of two boxes, I found. One is on the ground floor and one is on my floor. They identical.

 

[MrSmith]

Telkom/openserve installed just such a box on my place in Camps Bay

 

[The Philosopher]

MrSmith, you are right. I spoke to the manager of the place and said it was telkom who installed it. She also said that there is a box just outside my flat on my floor, which is cool. Should be easy installation. She also said that it is open so I can get any ISP I want.

Now to choose an ISP!!

 

[MrSmith]

Get line via ISP Afrika and maybe try capped account from Afrihost for the data, thanks that will be best bang for your buck

 

[blackorange]

on that point, Octotel very recently trenched on our road and installed a distribution box on our boundary wall.
They've come to do a site inspection and sent through their install proposal.
If all is approved by the trustees we should get the building wired up/live in the next few weeks.

Looking forward to moving away from Telkom.

I'm on Beach Rd, we have Octotel, my ISP is WebAfrica.
On a 100Meg line & have never ever achieved anything more than about 45Meg download speed on international traffic.
Local speed tests come back at around 95Megs, international has never ever been more than 45megs.
Currently my speed is down to less than 10Megs.

Octotel say all is well on their side, WebAfrica seem to have no idea as to how to resolve the problem (that's when one actually manages to get through to support).

Time to jump ISP ship

 

[Grant]

MrSmith, you are right. I spoke to the manager of the place and said it was telkom who installed it. She also said that there is a box just outside my flat on my floor, which is cool. Should be easy installation. She also said that it is open so I can get any ISP I want.

Now to choose an ISP!!

avoid isp blaming fibre provider & vice versa when you have a problem - go with rsaweb.
rsaweb = octotel (see for yourself at the office block above checkers)

 

[justplain]

Had Octotel do a block inspection and sent in the installation consent forms.
Our Block should be live in a few weeks

 

[Dean]

Hi all,

I got lucky havingLightspeed's own active network in my area. It's by far the best offering IMHO.

Asking for a friend in Bantry Bay..
Does anyone have experience with the Octotel-based ISP services?

RSAWeb seems like a good option for accountability, just haven't heard much about their network performance.
Cool Ideas anyone? (Saw a negative thread earlier today about them though, but seemed unsure)
Vox? (Only seen their Frogfoot-based service mentioned elsewhere)
Others.. experience?

Can ignore WebAfrica since I've heard many bad things relating to their fibre service, despite my being a big fan of their capped accounts for DSL.

 

[justplain]

We have Octotel installed in my block in Sea Point.
I am using MWEB as my ISP and so far its been pretty solid. From application to installation was less than 2 weeks.
I cannot speak for the other ISP's though.

 

[Grant]

Does anyone have experience with the Octotel-based ISP services?

RSAWeb seems like a good option for accountability, just haven't heard much about their network performance.

octotel > rsaweb - pretty much the same company:



webafrica - not good

 

[justplain]

question, what kind of Pings do you guys get? I'm on 10mb MWEB uncapped. Sea Point
I've never seen less than 23ms.
I get anywhere between 23-28ms.

 

[Syphonx]

Have you tried multiple cape town servers? Could be that mweb is routing your traffic through JHB instead of Cape Town

 

[justplain]

Have you tried multiple cape town servers? Could be that mweb is routing your traffic through JHB instead of Cape Town

Hmm, pretty sure it's CPT traffic. I'll check again later.