His idea would work if his staff gave the service he made the Virgin name out of.... the service in general in this country sucks... And the next time I see him, I'm giving him the names of everyone at Virgin Mobile that pissed me off and arn't bothered enough to return a phone call.. never mind do their job.
Could be worse. You could have the "service" in England. It makes Telkom and any SA company seem great. BT is the worst compay ever, and NatWest is not far behind. Virgin Media is unspeakable.
You wait on hold for close to an hour to get through to BT, just to find out that you have been redirected to the wrong callcentre. Rinse and repeat 5 time ove a week. This will cost you over £50 in cellphone charges.
And all Brit companies "Systems" are always down.
Be appreciative of what you have