The truth about Openweb

Do you have concrete proof that your allegations are valid to ALL Openweb products?

This very thread and anecdotal evidence from ex users. The very fact that Openweb literally removed themselves from this forum in every way except as an advertising mouthpiece. The recent change to obscuring the truth in every one of their editorials with clickbait headlines. The non existent "office".

Thank you for remaining impartial. It at least allows us to have a discussion about the malpractices going on. Whether anything will be done about it is another matter entirely, but at least we can still discuss it.
 
Openweb shoot themselves in the foot

Okay I have been with Openweb for a while, I have had no real issues. I then see they are advertising really cheap 4mb data for R249 which is way lower than the R399 2mb service. So I ask them if I can upgrade to the 4mb service which is cheaper. They then get an expert to tell me what a crap low end product it is and I should take a R400 and some chance product if I want the same quality of service. I then do some numbers juggling and realise I am hitting the FUP on the last few days of the month and if I got a 75gb capped account with their free download heaven option I would never be capped/throttled or shaped. So I decide that is the option I would take and to be safe I would take the 100gb service. I then get a message telling me I can only upgrade at the end of the month, I have to give them a months notice to go onto a more expensive product capped product.
I could not make this stuff up if I tried.
So I promptly cancelled the service as there is no benefit for me remaining a customer after the month is up. I can purchase capped accounts month to month from anyone...
So what started as a simple upgrade request ended in me leaving Openweb. And I can honestly say they never really disappointed me on the service they provided. I know they get a lot of bad press, but I had no intention of leaving... Like I said you cannot make this stuff up

So all you other ISPs feel free to spam my PM inbox with your cheapest capped prices

http://mybroadband.co.za/vb/showthread.php/772002-Openweb-shoot-themselves-in-the-foot

and so the saga continue...
 
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Where openweb is concerned. Mybb moderators = ostrich heads and this forum = ground
 
I recently had an argument with a friend, she signed up with OW and claim they are so amazing, she shows me speed reports and I'm wanting - don't sign up with them!
She tells me not to tell her what is a good ISP and what isn't - she knows better...

Can't wait to see how this ends.
 
I recently had an argument with a friend, she signed up with OW and claim they are so amazing, she shows me speed reports and I'm wanting - don't sign up with them!
She tells me not to tell her what is a good ISP and what isn't - she knows better...

Can't wait to see how this ends.

Just wait until she has p1sspoor internet and finds out her ADSL account is shared with other users...
 
Quite sure, read this thread
I have been here for a number of years, lurked before that... seen enough to convince me of my statement.

I was an OpenWeb subscriber for many years and a vocal defender of them here on the forums.
When their tactics were revealed here on the forum, I realised that I was also being taken for a ride by them and I promptly cancelled my account.
Since then I have joined in what I perceived to be just criticism of them on this forum.
And I am also a mod.
 
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