This is why I pay for Cool Ideas

fxapie said:
MRTOM how is your installation progressing?

I also signed up with Cool Ideas on 1 July and still no service. Definitely underwhelmed!
Click to expand...
We are pushing FF as much as possible for you, hopefully have some constructive feedback today.
 
Joy after 17 days! Fibre connection from CISP/Frogfoot is up and running.
Frogfoot was the one dragging their frogfeet!

Now if PBCool can please organise the double speed promo while it is still in effect??
 
@Splinter

Hey, could you do me a favour and ping 169.57.132.54?

For reference, my results:

Pinging 169.57.132.54 with 32 bytes of data:
Reply from 169.57.132.54: bytes=32 time=327ms TTL=50
Reply from 169.57.132.54: bytes=32 time=327ms TTL=50
Reply from 169.57.132.54: bytes=32 time=327ms TTL=50
Reply from 169.57.132.54: bytes=32 time=327ms TTL=50

Ping statistics for 169.57.132.54:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 327ms, Maximum = 327ms, Average = 327ms
 
copacetic said:
@Splinter

Hey, could you do me a favour and ping 169.57.132.54?

For reference, my results:

Pinging 169.57.132.54 with 32 bytes of data:
Reply from 169.57.132.54: bytes=32 time=327ms TTL=50
Reply from 169.57.132.54: bytes=32 time=327ms TTL=50
Reply from 169.57.132.54: bytes=32 time=327ms TTL=50
Reply from 169.57.132.54: bytes=32 time=327ms TTL=50

Ping statistics for 169.57.132.54:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 327ms, Maximum = 327ms, Average = 327ms
Click to expand...

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.2 -    0 |    5 |    5 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                            192.168.10.5 -    0 |    5 |    5 |    4 |    5 |   10 |    4 |
|                            192.168.11.6 -    0 |    5 |    5 |    3 |    3 |    4 |    4 |
|                              100.98.0.2 -    0 |    5 |    5 |    3 |    3 |    4 |    4 |
|                              100.98.0.4 -    0 |    5 |    5 |    4 |    4 |    4 |    4 |
|                          187.16.220.213 -    0 |    5 |    5 |  143 |  144 |  146 |  144 |
|                            50.97.19.207 -    0 |    5 |    5 |  144 |  144 |  144 |  144 |
|                          169.57.138.131 -    0 |    5 |    5 |  144 |  144 |  145 |  145 |
|                           169.57.132.54 -    0 |    5 |    5 |  144 |  144 |  145 |  144 |
|________________________________________________|______|______|______|______|______|______|

This is from cape town on cisp openserve. Don't get your hopes up if you are expecting lower pings to brazil on cisp because they are going to decommission their SACS cable service soon.

https://mybroadband.co.za/forum/threads/cool-ideas-fibre-isp-–-feedback-thread-3.1061600/post-25750601
 
Loppas said:
Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.2 -    0 |    5 |    5 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |    1 |    0 |    0 |    0 |    0 |    0 |
|                            192.168.10.5 -    0 |    5 |    5 |    4 |    5 |   10 |    4 |
|                            192.168.11.6 -    0 |    5 |    5 |    3 |    3 |    4 |    4 |
|                              100.98.0.2 -    0 |    5 |    5 |    3 |    3 |    4 |    4 |
|                              100.98.0.4 -    0 |    5 |    5 |    4 |    4 |    4 |    4 |
|                          187.16.220.213 -    0 |    5 |    5 |  143 |  144 |  146 |  144 |
|                            50.97.19.207 -    0 |    5 |    5 |  144 |  144 |  144 |  144 |
|                          169.57.138.131 -    0 |    5 |    5 |  144 |  144 |  145 |  145 |
|                           169.57.132.54 -    0 |    5 |    5 |  144 |  144 |  145 |  144 |
|________________________________________________|______|______|______|______|______|______|

This is from cape town on cisp openserve. Don't get your hopes up if you are expecting lower pings to brazil on cisp because they are going to decommission their SACS cable service soon.

https://mybroadband.co.za/forum/threads/cool-ideas-fibre-isp-–-feedback-thread-3.1061600/post-25750601
Click to expand...

Sweet, thanks - I was just curious what the result would be. It is in fact higher than what I get to the EU server on my current ISP, which is far cheaper in any case.

Pinging 158.175.99.204 with 32 bytes of data:
Reply from 158.175.99.204: bytes=32 time=142ms TTL=50
Reply from 158.175.99.204: bytes=32 time=145ms TTL=50
Reply from 158.175.99.204: bytes=32 time=142ms TTL=50
Reply from 158.175.99.204: bytes=32 time=142ms TTL=50

Ping statistics for 158.175.99.204:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 142ms, Maximum = 145ms, Average = 142ms
Click to expand...
 
copacetic said:
Sweet, thanks - I was just curious what the result would be. It is in fact higher than what I get to the EU server on my current ISP, which is far cheaper in any case.
Click to expand...

Enjoy. Doubt you could afford more, in any case.
 
Sadly, there is no burn. Which would have been welcomed in this cold weather.
 
I agree with the OP that Cool Ideas are one of the better ISPs. I had a 100Mbps contract with Cool Ideas for three years until a month ago, never had any major issues. Now I am with an ISP where I have to watch Netflix through a VPN just to get any decent picture.
 
Botha22 said:
I agree with the OP that Cool Ideas are one of the better ISPs. I had a 100Mbps contract with Cool Ideas for three years until a month ago, never had any major issues. Now I am with an ISP where I have to watch Netflix through a VPN just to get any decent picture.
Click to expand...
Hmm could you switch back to them maybe ?
 
PBCool said:
Checking.
Click to expand...
Thanks @PBCool! I had a call from Cool Ideas this morning. The line and ONT is delivering double speed (circa 175 Mbps) when plugged straight into my computer but the router supplied, TPLink Archer C20 (EC120-F5), cannot handle it. The spec for the Archer C20 states:

Interface4 10/100Mbps LAN ports 1 10/100Mbps WAN port

Since the promo apparently only runs till the end of July there is little sense in trying to get a faster router to handle the higher speed.

Unless someone knows whether a Splitter/Adapter (preferably available in Pretoria) would allow me to connect both the router and my main PC to the ONT with the PC getting the benefit of the full available speed??

Thank you for the support.
 
fxapie said:
Thanks @PBCool! I had a call from Cool Ideas this morning. The line and ONT is delivering double speed (circa 175 Mbps) when plugged straight into my computer but the router supplied, TPLink Archer C20 (EC120-F5), cannot handle it. The spec for the Archer C20 states:

Interface4 10/100Mbps LAN ports 1 10/100Mbps WAN port

Since the promo apparently only runs till the end of July there is little sense in trying to get a faster router to handle the higher speed.

Unless someone knows whether a Splitter/Adapter (preferably available in Pretoria) would allow me to connect both the router and my main PC to the ONT with the PC getting the benefit of the full available speed??

Thank you for the support.
Click to expand...

The splitter/adaptor you need is a router than can handle 1gbit connections on the WAN and LAN ports.

This will probably work for your use case:

Sprzęt IT: konfiguratory, sieci, serwery i storage | Senetic

Szeroki wybór sprzętu IT. Konkurencyjne ceny, sprawdzone marki i fachowe doradztwo. Wybierz najlepsze rozwiązania w Senetic
www.senetic.co.za www.senetic.co.za
 
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