Time to allay fears

Very nice but there is nobody able of telling me when they will roll out in my area. I am 1km from a area that has coverage but they refuse to sell to me. And they cannot give me any indication of when......
 
Sharma says besides these services, the group will soon also be offering fax and Ethernet. With such a well-priced product, it is not surprising that Neotel has been careful in how it sells its services. The last thing the group wants to do is overpromise and underdeliver.
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Like offering service that only 0.1% of the consumer population can actually use due to limited coverage?

*cough* *cough*
 
APoc84 said:
I am 1km from a area that has coverage but they refuse to sell to me. And they cannot give me any indication of when......
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I see that as a negative. They already have 'coverage' in your area, so they are more likely to put up a tower in a truly uncovered area.
 
In this modern age and many millions of $$$$ I fail to see why they couldn't come up with a better solution. The Internet stops working when a phone call comes in??? If the phone stopped working when you had ADSL then this may have been a normal situation but it doesn't. They're supposed to beat Telkom and provide a better deal.
 
There is plenty room for improving on the available packages. I'm not happy with current packages. :sick:
 
Neotel, sigh....

What else can I say? Are they a National operator or are they restricting their services to Johannesburg?

I'm getting so tired of Neotel & I haven't even signed up yet, because I can't!!!
 
It would be an easier sell if they could offer the "sophisticated customers" an ethernet device....which they hopefully will soon.
 
the way i see it, neotel will not start selling ethernet devices until we the consumer who are stupid enough to sign up, mop up their stupidity of acquiring the stupid device and pay for their mistake, oh by the way I am physically unable to be the stupid customer they want me to be because there is still no coverage.
 
HavocXphere said:
It would be an easier sell if they could offer the "sophisticated customers" an ethernet device....which they hopefully will soon.
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That will hopefully change a lot of the growing negative perceptions other than the obvious coverage issues. That and the number portability thing needs to be sorted out ASAP as well.
 
Sharma says besides these services, the group will soon also be offering fax and Ethernet. With such a well-priced product, it is not surprising that Neotel has been careful in how it sells its services. The last thing the group wants to do is overpromise and underdeliver.
Click to expand...
He has his hands full extending out Neotel's first services directly to the public in Cape Town, Durban, Johannesburg, Pretoria and Ekurhuleni. So far, there have been no serious problems. "Most feedback has been quite positive," says Sharma.
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IMO NeoGhost has been 'over promising and under delivering' - especially where coverage in Gauteng is concerned, i.e. the province where NeoGhost first launched its CDMA2000 service, perhaps Sharma should read the not-so-positive feedback instead of pretending it doesn't exist...:rolleyes:
 
plugger123 said:
In this modern age and many millions of $$$$ I fail to see why they couldn't come up with a better solution. The Internet stops working when a phone call comes in??? If the phone stopped working when you had ADSL then this may have been a normal situation but it doesn't. They're supposed to beat Telkom and provide a better deal.
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New markets often become a dumping ground for the redundant technologies from existing markets... Here, have a crappy device we bought lots of stock of in our old market and nobody wants with your 24-month contract.
 
Zenbaas said:
That will hopefully change a lot of the growing negative perceptions other than the obvious coverage issues. That and the number portability thing needs to be sorted out ASAP as well.
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I'd just really like a phone-free internet service. Looks like I'm going to have to wait for fibre-to-home...
 
The thing that really gets my goat is that I have no choice but to use their carppy device.

With ADSL at least I can get my own router, but no, I have to use a Neosmell device if I want to sign up with them. Thats just stupid. there are hundreds of CDMA enabled devices I can get for way cheaper than their piece of junk, so why not allow it.

Market research obviously consisted of the CEO asking his mate if he liked how the device looked.
 
friedpiggy said:
Market research obviously consisted of the CEO asking his mate if he liked how the device looked.
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Most likely, the CEO had a friend who manufactured these sh1tty phone/modem thingies and they struck a "deal" one hand washes the other. And to protect his friend they made sure that 3rd party devices won't work.

The age-old anti-competitive behaviour we see in this industry. From network locked phones, dial-up modems and now network-locked CDMA's
 
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