Well, i had the hugest fight with FNB on the phone today, finally got around to going to a branch to downgrade our platinum to gold cheque account on the 25th. For the last 10 years we have been on the unlimited pricing option but the genius consultant took it upon herself to change that to pay as you go for some reason. Thank god i checked our account today...R16 per debit order from the 25th x 2 so far and R7 for every eft ive done since then (quite a few). Almost R80 in bank charges in 2 days and thankfully most of our debit orders hadnt gone off yet. I was livid, quickly called them, they changed my pricing option but refused to refund me my bank charges, said i must go BACK to the branch and fight with them there. I honestly dont have the time now so will more than likely never get around to it and write off the money....that stupid bloody biiiach. So if you guys are upgrading/downgrading accounts for ebucks, make sure they stick to your original pricing option...I honestly have no idea why they cant do it for me over the phone, skelms!!!!