Time for a rant:
I'm sick and tired of FNB and eBucks passing the buck on ALL enquiries. I have called both re. the fact that one of the "rules" I am compliant to, does not reflect on my total monthly points. See below:
"Use between 10% and 90% of your credit card limit" This has a value of 1 500 points which would put me in the top bracket of 18 000 points or more.
Neither can tell me exactly what this means, but logic dictates that it means I should spend 10% of my CC limit every month to get those points. I spend more than that, but have never received those points.
eBucks call centre says it is out of their control and I must talk to FNB. No one at FNB can help me or even put me in touch with the correct people/department. WTF ?
I have now resorted to a more obvious one:
" Have an Overdraft Facility of R2 000 or more, a Temporary loan, a Revolving loan or a Personal loan" where I took a R 2000 overdraft facility, which will give me an additional 2 000 points and this will technically double my eBucks every month. I cannot wait to see if this will actually happen or not.
I have my doubts...