TomTom does not update on new laptop

Don1

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Joined
Sep 26, 2018
Messages
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Greetings

I recently upgraded to a ASUS Zenbook and now my TomTom Go5000 unit connects to MyDrive Connect but disconnects after a few seconds. Could this be a USB power setting or perhaps the Sophos Endpoint that our IT administrator loaded?

The unit updates perfectly on my older HP laptop.

Many thanks
Don
 
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