Transparent Proxy Issues

This isn't a little Netgear that they can just quickly plug in... This is serious hardware.
There is lots of planning involved in doing this properly. They could rush into it but you'd probably end up without any iBurst service for 2 or 3 days if they did that.

Patience ;)
where did I say it was a simple job? I asked for an estimated time when they think it will be done.
 
The only exception I have seen in this thread is Psychopompous' case, which I'm sure could be solved by a polite email to the site's webmaster.

For the record, I've already corresponded with the director of the project concerned, and they are apparently working to whitelist IPs associated with legitimate users: even ZA universities can't access some of these international academic resources, for the same reasons. But this is a slow process, as the IT people at foreign institutions are understandably reluctant to whitelist IPs that reliable sources tell them are responsible for spam, leeching (which has been an issue for the specific site concerned, that they must take seriously or they will lose the ability to offer open access to the copyright materials in their databases), or other malicious activity.

I just find it ridiculous that we - iBurst's paying customers - have to communicate ourselves with siteowners (and this is not the first time: I've had email blocked from academic discussion lists, and was not able to access the website of a professional organization of which I am a member, both due to blacklisting of iB IPs) because of iBurst's shoddy third-world infrastructure and frankly incompetent so-called "support" staff: three emails into an exchange with them, these prize chumps either still haven't realized which URLs I'm talking to them about or are sticking their fingers in their ears and pretending there's no problem. Clearly an ability to read simple English is not high among their dubious qualifications.

I'm sorry if I sound bitter, angry and frustrated: it's the inevitable result of dealing with iB.
 
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For the record, I've already corresponded with the director of the project concerned, and they are apparently working to whitelist IPs associated with legitimate users: even ZA universities can't access some of these international academic resources, for the same reasons.
Good for them, they need to have a mechanism to override the blacklists they are provided with, there will always be collateral damage.

While iBurst are still testing and validating their new system, what happens if you try accessing their site by HTTPS?
Try https://www.tlg.uci.edu/ and https://stephanus.tlg.uci.edu/ , you can ignore the 'untrusted' warning from your browser, like most non-commercial sites they use a self-signed certificate.
 
The equipment is being tested and validated.

Thanks for the feedback Ronald. Much appreciated.
The issue was fine for a while, but over the last couple of days it has gotten particularly bad again.
I haven't been able to download a single file from the sites mentioned over the last couple of days.
Please keep us updated and I really hope this can get resolved shortly.
 
Thanks for the feedback Ronald. Much appreciated.
The issue was fine for a while, but over the last couple of days it has gotten particularly bad again.
I haven't been able to download a single file from the sites mentioned over the last couple of days.
Please keep us updated and I really hope this can get resolved shortly.

suppose I must be happy, Im not the only sucker experiencing this.
 
Is it just me, or are the problems with 196.2.126.175 (especially) escalating. I hear there's a permaban on 4chan, which may be no great loss, but being blocked from imgur.com (which thinks we're all on Tor!) certainly is.

Good for them, they need to have a mechanism to override the blacklists they are provided with, there will always be collateral damage.

Well, yes. Except that many sites don't (because the IT people are separate from the people running open access projects, and the former are extremely reluctant to relax system-wide policies on the say-so of a few people in a distant department), and when the problem is with my ISP, I can hardly expect other people to solve the problem. And I am fortunate in that in this case I am known to one of the people concerned. In most, nobody has any reason to trust somebody on an apparently dodgy connection from a third world backwater.

While iBurst are still testing and validating their new system, what happens if you try accessing their site by HTTPS?
Try https://www.tlg.uci.edu/ and https://stephanus.tlg.uci.edu/ , you can ignore the 'untrusted' warning from your browser, like most non-commercial sites they use a self-signed certificate.

That does work. But it's not going to be known or occur to most users, so isn't really a solution for those of us who are blocked.
 
Transparent proxy changes?

Has there been any changes to the transparent proxies at iBurst around last week some time? Any file I upload to Fileserve I can't download using iBurst. Reading around looks like the problem might be the transparent proxy.

FYI not using iBurst to upload...
 
Was in the process of implementing an idea when I posted this. Desperately needed to get massive configs over to my home PC while I'm out here waaayyy north of the border. So I configured a server at the office as a proxy and setup my home pc to use it and workaround in place awaiting permanent fix...

So hopefully you reading this r00i, please have your guys look into it, at this point all I can say is Fileserve seems to think my browser is not accepting cookies, crazy busy so don't have time to dig deeper at the moment...
 
Nope still complaining when iBurst transparent proxies are last in line...

Your browser doesn't seem to accept cookies.
Your connection may be behind a proxy or your browser doesn't accept cookies.

If I configure my temp server at work as an explicit proxy it works fine. FYI that server is behind an ADSL link.
 
Sheesh, old thread, but appears problem still exists? Anybody know a way round it that works? (.edu links above dead or blocked.)
 
Sheesh, old thread, but appears problem still exists? Anybody know a way round it that works? (.edu links above dead or blocked.)
Did you try connecting with https instead of http?
 
Did you try connecting with https instead of http?

I did. Well, via a web-based https proxy anyway. Should I try a different way?

It wasn't a huge deal, was trying to transfer some big files from work to home (left stupid flash drive behind) using upload.net. Tried to download them at home and it kept telling me I had exceeded my download limit.

At work now, so got the files, but not being able to use these will be occasionally inconvenient.
 
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