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Question of the Day: How often do you receive spam calls?
Triple whammy knocks ADSL for six
- Thread starter rpm
- Start date
bekdik
Honorary Master
you left out the bit where you are told to format your hard drive reinstall the OS.
The_Unbeliever
Honorary Master
if they tell /me that I have to reformat and reinstall, I'll "do" it and tell 'em it made no difference 
if they tell /me that I have to reformat and reinstall, I'll "do" it and tell 'em it made no difference
I will also "do" it, and make the telskum person wait till the format is complete, and re-install the OS, !@#@ them they can wait!
So, according to Telkodemonopolies, the SAFE cable was [allegedly] damaged?
Now just imagine what would have happened if there had been a Tsunami - Poison Ivy & Stalin-Mafole over at the Dementia of Communistications would not have had a working internet connection to sell all their Telkodemonopolies shares...
Dont touch Telkom Techie @#!!
I think I want to scream!!
I recently had another ADSL Installation done at another location to my own.
So I bought a DLink Wireless Router for this location, specifically a Wireless Router version in order to "talk" to my Laptop.
Spent several hours configuring The Router at my current location with my Login Details etc. What took up most of the time was setting up the Wireless side of The Router with 128 WEP Encryption on 4 levels, which I had no knowledge of how to set up to begin with, but using The Internet and The Manual I worked out the procedure involved putting ASCI code into the router on the 4 levels. Similarly I set up the advanced network setting in The Laptop to decipher the WEP encryption and added the specific level etc.
Lo and behold I am not at the location when said Telkom Techie installs ADSL line and my daughter unwittingly allows the Techie to fiddle with The Router.
Guess what The Techie goes and does? Resets The Router back to default settings with a sharp object at the back and tells my daughter now to enter our login details into The Router. Grrrr. I am still flipping the moer in. Why was it necessary to touch The Router in the first place. Now my daughter is using The Laptop plugged into the back of the router until I can get there to insert the old settings if I saved them as The Laptop is configured with WEP and she has disabled the Wireless side of the Router until I can secure it properly.
I think I want to scream!!
I recently had another ADSL Installation done at another location to my own.
So I bought a DLink Wireless Router for this location, specifically a Wireless Router version in order to "talk" to my Laptop.
Spent several hours configuring The Router at my current location with my Login Details etc. What took up most of the time was setting up the Wireless side of The Router with 128 WEP Encryption on 4 levels, which I had no knowledge of how to set up to begin with, but using The Internet and The Manual I worked out the procedure involved putting ASCI code into the router on the 4 levels. Similarly I set up the advanced network setting in The Laptop to decipher the WEP encryption and added the specific level etc.
Lo and behold I am not at the location when said Telkom Techie installs ADSL line and my daughter unwittingly allows the Techie to fiddle with The Router.
Guess what The Techie goes and does? Resets The Router back to default settings with a sharp object at the back and tells my daughter now to enter our login details into The Router. Grrrr. I am still flipping the moer in. Why was it necessary to touch The Router in the first place. Now my daughter is using The Laptop plugged into the back of the router until I can get there to insert the old settings if I saved them as The Laptop is configured with WEP and she has disabled the Wireless side of the Router until I can secure it properly.
Maybe they were fixing something that occurred before they arrived
But yeah I agree, their call centers really do suck.
I think it should read:
Maybe they were stuffing something up thast worked before they arrived.
My ADSL line was down following Telkom digging up lines and reconnecting the lines a couple of days later.
I had to spend 79 minutes on a cell phone to report the problem as there is now way you can report it online and their bloody website does not give you a reference no.
My last attempt to call them was on a Sunday morning at 05h30 and low and behold a Cape Town employee picked up the phone and tried to find the fault...it turned out they reconnected my line to a different no...GREAT I callled all my family in the UK and US and talked for ages on Telkom's account..
kinross7
New Member
been there done that
Now I know why i had to float around for an hour on the phone last week to fix an ADSL problem. If i had known that it was going to take an hour to take my call i would have had made dinner and eaten it.
Considering the above that service that i got from the Ermelo Bunch was good. (Yes people good service does happen on the odd occasion).
It did take a while to fix. But consider the following problems they have.
old teck
lack of qualified staff.
Eskoms mess.
and don't forget mother nature herself.
I'm however concerned about these international lines that keep braking I was under in impression that it was in Egypt where the problem was!!
Note to Telkom: in case you did not get the memo Load shedding is an Eskom trick .
Now I know why i had to float around for an hour on the phone last week to fix an ADSL problem. If i had known that it was going to take an hour to take my call i would have had made dinner and eaten it.
Considering the above that service that i got from the Ermelo Bunch was good. (Yes people good service does happen on the odd occasion).
It did take a while to fix. But consider the following problems they have.
old teck
lack of qualified staff.
Eskoms mess.
and don't forget mother nature herself.
I'm however concerned about these international lines that keep braking I was under in impression that it was in Egypt where the problem was!!
Note to Telkom: in case you did not get the memo Load shedding is an Eskom trick .
friedpiggy
Expert Member
ok ok ok people calm down. I have it from a reliable source that the call center issues should be resolved shortly. Telkom have applied to telkom for an additional 100 lines to be put into their call center. It shouldnt be more than 2 months before the lines are installed. that is if all goes well and telkom has someone available to be at the premises when the telkom techie arrives.
the sad part...it's probably true.lol, classic. But the sad part is, like MFour said, it's probably true