TRL Technologies

Captain Morgan said:
It would be theft if the OP didn't know the company or never done business with them.
Since he knows the company and did business with them it's not a criminal matter but a civil matter as the OP provided them with debit order authorisation.
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If the OP has exhausted all lengths to get the double debit reversed and its not being reveresed then its a criminal matter.. whether its theft or fraud is possibly up for debate, but its still a criminal matter.
 
crysis ...have you managed to sort this problem out with Reuben. I think it is in the interest of everyone who is a customer of TRL to be updated with what is going on. I for one am in the same position as you, left in the dark with no correspondence from TRL. Double billed, etc. This is unacceptable and I think it is important that everyone is made aware of EXACTLY what they should expect when dealing with this company.
 
eddief1 said:
crysis ...have you managed to sort this problem out with Reuben. I think it is in the interest of everyone who is a customer of TRL to be updated with what is going on. I for one am in the same position as you, left in the dark with no correspondence from TRL. Double billed, etc. This is unacceptable and I think it is important that everyone is made aware of EXACTLY what they should expect when dealing with this company.
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Have you contacted them yet?
You didn't mention that you have contacted them with your query.
 
Fudzy said:
Does anyone know why? Running a bad business is one thing but banning the person running that business seems a little anti-competitive.
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Seems to now be running a scam rather than a business now.
 
schumi said:
Seems to now be running a scam rather than a business now.
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Keep in mind that there is always 3 sides to a story.

Here on the forum is only 1 side of the story and TRL cannot respond due to being banned for some unknown reason, would have loved it to hear their side of the story.

It does seem anti-competitive to ban a company representative.
 
Captain Morgan said:
Keep in mind that there is always 3 sides to a story.

Here on the forum is only 1 side of the story and TRL cannot respond due to being banned for some unknown reason, would have loved it to hear their side of the story.

It does seem anti-competitive to ban a company representative.
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Then sometimes you only need to hear one side of the story. The problems I've read about people getting charged double and then getting no response from the company is just unacceptable, no matter how many other sides to the story there are.
 
DrJohnZoidberg said:
Then sometimes you only need to hear one side of the story. The problems I've read about people getting charged double and then getting no response from the company is just unacceptable, no matter how many other sides to the story there are.
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Yeah, but after reading other posts here on the forums I've noticed that many of their clients doesn't use the correct e-mail address.

It seems unfair towards TRL that people complain here stating that the company doesn't respond where in fact they don't use the contact details which is available on the website.

Furthermore, TRL isn't allowed the opportunity to respond here on the forums due to being banned for some reason.

I'm sure that many of these complaints here on the forum could have been resolved faster if the people just used the correct contact details...it's like trying to phone Telkom on a 083 number then starting to bitch and moan here on the forum because of "no response" or "no answer".
 
An update:

Get this guys, got sent the following email from him on thursday:



Our account department has been in contact with the bank account holder, Mrs #### #####.
We consider the matter now resolved.

Kind regards,

TRL Technologies
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Just checked the statements, and I haven't gotten anything!
 
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crysis said:
An update:

Get this guys, got sent the following email from him on thursday:

Just checked the statements, and I haven't gotten anything! This guy constantly lies to people. TRL are a bunch of thieves.
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Do they use the same bank as you? Ask them for a proof of payment. If they give you one, check with your bank and if it's false lay a case of fraud.
 
Fudzy said:
Do they use the same bank as you? Ask them for a proof of payment.
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I have. Wonder if they will ever get back to me. I wonder if RPM can write an article about this company, and spread the message about what they do.
 
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crysis said:
I have. Wonder if they will ever get back to me. I wonder if RPM can make write an article about this people, and spread the message about what they do.
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PM him, he often uses forum user experiences for articles.
 
I got a very prompt reply from them that they have passed on credit, which I admit I was not aware of, apparently it was sitting in the client area, although to me this is strange since I have expressed desire for a refund, not credit, and the account was supposed to be cancelled.
 
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