You have to go in and apply for continuation of benefits each and every month. It does not happen automatically.
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UIF Claim
- Thread starter Neuk_
- Start date
zerocool2009
Honorary Master
Seriously?
I claimed also UIF at a stage, applied, and got a few months, and didnt need to apply month after month. It was once off
We called UIF since Aug 2024 a few time. They know about the issue, and system is offline to process.
Whatever that means
Yes, that's how it works. I applied for continuation of benefits using the online system for May, June and July 2024. From submitting your application till payout generally took 5-7 days. Then the fiasco with the online system started in August and I had to go in and apply in person at the Dept of Labour branch in Sasolburg. The last time I went in was last week Wednesday and got a SMS notification that evening that the money will be paid in within 7 working days. Hopefully I will get it within the next 2-3 days.Seriously?
I claimed also UIF at a stage, applied, and got a few months, and didnt need to apply month after month. It was once off
We called UIF since Aug 2024 a few time. They know about the issue, and system is offline to process.
Whatever that means
RedViking
Nord of the South
Does the UIF portal work for anyone?
Neuk_
Honorary Master
Could you give a breakdown of what is needed when going in person? I’ll have to find my closest/quickest branch and go in as soon as I can…
zerocool2009
Honorary Master
There are actually a few online firms doing it for a small cost
Neuk_
Honorary Master
Yeah, my wife used one when I was first son was born, to claim UIF for maternity leave.
When I go to apply for continuation I only take along a pen and my ID. Al the forms needed to complete is available at the branch.
It has not worked since last year August.
RedViking
Nord of the South
Clowns.
TheChamp
Honorary Master
Don't just wait, nothing is going to happen call them, write emails, if nothing still doesn't happen, summon the strength to go to their offices.
The online process us easy but it looks like everything still relies on human intervention.
The online process is currently NOT working, and has not worked since August of last year. Everything looks as if it working, you can log in and everything seems to be OK, but nothing is happening in the background due to the unresolved dispute. To get anything done, you MUST go in person for ALL actions.
I made the mistake of thinking the website is working, but after applying for continuation of benefits for 2 consecutive months and nothing happening, I eventually summed up the courage to go to the debt of Labour branch. There they confirmed that it is not working, even if it appears to do so.
TheChamp
Honorary Master
Oh?, okay wasn't aware of that.
Because of this:
"Temporary" from beginning of September.
TheChamp
Honorary Master
Tenders, just as we have water tank Mafias, construction Mafias, we also have IT Mafias from those service providers, this sounds like that Cash Paymaster Services all over again.
Unfortunately government doesn't sound interested in developing capacity to be able to handle things on its own.
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Neuk_
Honorary Master
Does anybody have any suggestions for a company to assist with a UIF claim? I have emailed a couple and had zero feedback, I am just not finding the time right now to get to a UIF office...