Unable To Activate My Simcard

[StrawHatMoey]

Hi @rain_mobile / @rain_networks .. I decided to buy a new sim card.
But it gives an error on checkout stating unable to create new checkout / "an error occurred creating checkout"
I've already logged 3 Rain Tickets with Support And Still No Response..
I've contacted y'all on Facebook, Instagram, Twitter (worst as they reply constantly asking if I've been assisted and saying they'll escalate but nothing happens)
Ref. No 2068882 / 2094407 / 2064978

 

[sudzdogg]

Hi @rain_mobile / @rain_networks .. I decided to buy a new sim card.
But it gives an error on checkout stating unable to create new checkout / "an error occurred creating checkout"
I've already logged 3 Rain Tickets with Support And Still No Response..
I've contact y'all on Facebook, Instagram, Twitter (worst as they reply constantly asking if I've been assisted and saying they'll escalate but nothing happens)
Ref. No 2068882 / 2094407 / 2064978

Rather buy it from takealot for R1.
U will get 7days unlimited data days when u activate your sim

 

[StrawHatMoey]

The one I got is the free one from Clicks..
It does come with 7 days unlimited data.
But the issue arises when trying to activate it on their website..

 

[Willie Senekal]

The one I got is the free one from Clicks..
It does come with 7 days unlimited data.
But the issue arises when trying to activate it on their website..

Same problem here. Got it from Takelot, but cannot activate via smartphone and no response from
rain - have you had any response yet?

 

[StrawHatMoey]

Same problem here. Got it from Takelot, but cannot activate via smartphone and no response from
rain - have you had any response yet?

Hi Willie..
Currently getting assistance from a Rain Rep..
Making small progress here and there..
Current issue is with the website.. My account is in arrears but yet the pay now option is not showing.. So hopefully once that's sorted I'll be able to get my sim card activated..