Unable to get ITC

schuits

Expert Member
Joined
Mar 7, 2013
Messages
1,321
Hi,

Hopefully there is a Cell C rep here that can help.
A little while ago we were 'liberated' of 3 cellphones. The insurance wants ITC numbers to prove we have blacklisted the phones.

We walk into Vodacom, and are instantly issued an ITC for the blocked phone. All electronic, no hassle.
We walk into MTN and again, instant ITC number.
Lastly Cell C. We have to fill in a form, which is then sent to the headoffice to be processed.
Over a week later still no luck. Now apparently the person who does blacklistings is on strike?!

I'd let it fly, but it's a fair amount of money I'm trying to claim.

Thanks
 

Cell_C

Cell C Representative
Company Rep
Joined
Sep 7, 2010
Messages
3,282
Hi,

Hopefully there is a Cell C rep here that can help.
A little while ago we were 'liberated' of 3 cellphones. The insurance wants ITC numbers to prove we have blacklisted the phones.

We walk into Vodacom, and are instantly issued an ITC for the blocked phone. All electronic, no hassle.
We walk into MTN and again, instant ITC number.
Lastly Cell C. We have to fill in a form, which is then sent to the headoffice to be processed.
Over a week later still no luck. Now apparently the person who does blacklistings is on strike?!

I'd let it fly, but it's a fair amount of money I'm trying to claim.

Thanks
Hi Schuits

We sincerely apologize for the unpleasant service experienced.

Please PM us your contact details and we will assist you.

^SM
 

schuits

Expert Member
Joined
Mar 7, 2013
Messages
1,321
Hi Schuits

We sincerely apologize for the unpleasant service experienced.

Please PM us your contact details and we will assist you.

^SM
Thank you for the response. I've sent through my details.
 
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