Unable to get ITC

schuits

schuits

Expert Member
Joined
Mar 7, 2013
Messages
2,327
Reaction score
1,023
Location
East Rand
Hi,

Hopefully there is a Cell C rep here that can help.
A little while ago we were 'liberated' of 3 cellphones. The insurance wants ITC numbers to prove we have blacklisted the phones.

We walk into Vodacom, and are instantly issued an ITC for the blocked phone. All electronic, no hassle.
We walk into MTN and again, instant ITC number.
Lastly Cell C. We have to fill in a form, which is then sent to the headoffice to be processed.
Over a week later still no luck. Now apparently the person who does blacklistings is on strike?!

I'd let it fly, but it's a fair amount of money I'm trying to claim.

Thanks
 
schuits said:
Hi,

Hopefully there is a Cell C rep here that can help.
A little while ago we were 'liberated' of 3 cellphones. The insurance wants ITC numbers to prove we have blacklisted the phones.

We walk into Vodacom, and are instantly issued an ITC for the blocked phone. All electronic, no hassle.
We walk into MTN and again, instant ITC number.
Lastly Cell C. We have to fill in a form, which is then sent to the headoffice to be processed.
Over a week later still no luck. Now apparently the person who does blacklistings is on strike?!

I'd let it fly, but it's a fair amount of money I'm trying to claim.

Thanks
Click to expand...

Hi Schuits

We sincerely apologize for the unpleasant service experienced.

Please PM us your contact details and we will assist you.

^SM
 
Cell_C said:
Hi Schuits

We sincerely apologize for the unpleasant service experienced.

Please PM us your contact details and we will assist you.

^SM
Click to expand...

Thank you for the response. I've sent through my details.
 
Davidcpt said:
Good Day
Im having exactly the same problem, and its so frustrating. I will loose my claim if I cant provide this. I went into Canal Walk cell c with my ID and filled in the necessary form.

Have called twice now customer service but no luck........
Click to expand...

FYI - Not generally a good idea to post your personal details etc on a public forum
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X