Unable to set up Authenticator key

Supine

Senior Member
Joined
Nov 27, 2006
Messages
962
Reaction score
400
Location
Cape Town
Is there an issue with your TOPT setup?
I am trying to change from SMS to Authenticator App OTP's. Using the key provided I generate a 6 digit code but it keeps being rejected on your side with the error:

The code entered is incorrect [C.OA.C.CCOAPIC.738]

I have checked that the time settings are correct on my side.
Also the delivery of your SMS's seem incredibly unreliable.


Ok, contacted support, apparently this functionality "isn't operational yet", despite being on the client zone website :rolleyes:
 
Last edited:
Top
Sign up to the MyBroadband newsletter
X