Unable to view balance

kfc4unme

Well-Known Member
Joined
Dec 27, 2016
Messages
373
I do too. I just got an sms stating I've used 67% of my data which is very worrying as it's only the 5th and I work from home.
 

HP96

Member
Joined
Jan 10, 2018
Messages
11
I also got a message saying that I used 50% of my data and I have the 55GB package.
 

AfriGuy

Afrihost
Staff member
Company Rep
Joined
Jun 12, 2013
Messages
13,761
Hi,

Sorry if this question has already been asked, but does anyone else have issues where data shows 0mb when checking the data balance in client zone?
Hey guys, there was a data display issue experienced earlier this month, it has been resolved, unfortunately the usage graph is not operating correctly with many clients but remaining data should be visible. The SMS sent alerting clients to 50% usage was a system error. I know this is frustrating and I am sorry for the inconvenience caused as a result. Please drop me a PM if you are still confused or need any more info :thumbsup:
 
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