Unbelievable reply: Your views please.

[raycomp]

My daughter, 3rd year student, rents a garden flat in Pretoria on condition that she will have internet access through her landlord's router and ADSL connection to get access to the internet. She pays them for her usage and connects wireless to their router. For the last 2 months she was unable to connect as the landlord maintains that he is also not able to connect and that Telkom informed him that their is nothing wrong with the router or the landline. Questioning him and offering my help to contact Telkom on his behalf he then declined and claims that Telkom techs have assured him that the problem was due to the wireless connection to the router and NOT the router or the landline. He also mentioned that he paid a lot of money to other people to try and fix his connection to the internet. Once again he assured me that even they AND other people said that the only way to fix the problem is to disconnect the wireless connection and all would be OK.

Before I take this any further I need to be absolutely sure if this is even remotely possible.

 

[francoislr]

Wireless is full of crap at the best of times. (Spent 2 hours troubleshooting a clients wireless today when all I needed to do was switch it on and off, but it was bridge config, so never thought of that.)Water breaks the signal, many walls do, all sorts of weird things can go wrong. But I don't think that the wireless being on could make the ADSL not work. I could be wrong. My suggestion would be to stuff the landlord and get her something like Neotel. I would rather say ADSL, but we know that will be hard due to the requirements. Maybe get them to extend the phone line and add her own router. She can go halves on the line rental and buy her own cheap Afrihost bandwidth. But yeah, sounds like the landlord is out to make trouble. Maybe he discovered online pron... Rather keep an eye out for another place for your daughter....I mean, a student without internet is pretty much screwed in this day and age....Socially and educationally.

 

[bwana]

Maybe get them to extend the phone line and add her own router. She can go halves on the line rental and buy her own cheap Afrihost bandwidth. But yeah, sounds like the landlord is out to make trouble.

You cant have two routers sharing the same adsl line so unless the landlord is going to stop using his that wont work.

I'd try another router and see if the problem persists or just run an ethernet cable from the router into the garden flat. She could then either set up a wireless AP or plug the cable directly into her computer.

 

[ponder]

Wireless can be full of sch!it if you ask me.

 

[ichigo]

i agree on my laptop have to disable wireless and reenable after laptop comes out of hibernation or sleep mode, if not internet wont work, but never noticed wireless itself on router giving problems ever.
Are you sure its not her pc?

 

[Moederloos]

Maybe the ips conflict - so it is not that the router does not work, but rather that HIS pc cannot get an ip.

 

[LazyLion]

I don't like wireless at all... too shaky. Wired connections are the way to go.

But ja... this situation sounds a bit fishy. If the wireless access was part of the deal then why is it not being offered anymore. It's his problem to get it working. I would withhold rent until he fixes it.

 

[Tweak]

Pretoria people are bastids. I wouldn't mess with the landlord unless she had a backup plan hehe :<

 

[Tacet]

Sounds very fishy. The router and the modem might reside in the same box, but the WLAN shouldn't be able to affect the modem part at all. I think the line might be fine, and the router as well, but the landlord might have a totally shaky setup on the router.

Is he willing to help in the debug process? Can she connect to the router? If so, can she ping it? What type of router? Does the modem sync?

Finally, care to name the landlord? Maybe there's a MyBB member who lives in PTA and can convinse him to let someone help with the debugging.

 

[Tacet]

Pretoria people are bastids. I wouldn't mess with the landlord unless she had a backup plan hehe :<

Hey boet, sommige van ons is nie te sleg nie!
Hey, bro, some of us aren't too bad!

 

[Silver-0-surfer]

have you tried the normal steps? switch off the WiFi on the router, change the channel and, switch it back on? maybe just try and reset the router to reconfigure it?

Wireless is full of crap at the best of times.

i'm not sure how you come to this conclusion I have two PC's that run almost 24/7 on WiFi and never have issues. Its not a mystical force, if there is major interference yes you will have issues, if you have a weak signal yes you will have issues. If you are having problems and that kind of stuff is fine then check yr wifi drivers on the laptop or maybe the card is kaput

I would sudgest going there with yr laptop and do some testing/troubleshooting. Unless its a hardware issue you should be able to sort it out

 

[raycomp]

Thanks for all the contributions. In short the landlord claims that if her Pc is switched off or she disconnects her wireless access then his access (Desktop connected with cable to modem) works fine but as soon as she switch on and try to conect then his connections ia also gone. Yes she has no trouble connecting to the modem when it is switched on. I personally think that he switch the modem off preventing her from having access. He still claims that Telkom confirms that nothing is wrong with the line or the modem as they have replaced the modem twice.

 

[ichigo]

hes lying or has broken setup, cause i have 3 pcs 2 using wireless and 1 using LAN and it never disconnects any of them or stops allowing them internet even when using several isp accounts.

My guess is that she used a lot of bandwidth/speed one day (updates or anything) and he couldnt check his email or something and he got mad and made this excuse.

 

[rorz0r]

Sounds like a bs story to me. Yes maybe if the ip's are static on his pc and her laptop are both set to same ip but its rather unlikely.

 

[Arko2]

You can have a up to 180 meters of a ethernet cable, so no wireless needed if it gives problems

 

[Juice]

I had lots of issues with my wireless router until I eventually set the router to broadcast/advertise and set up WPA2 security on it to protect the link. If you're running the router "hidden" with open security, expect to have to set up the connection from your PC from scratch constantly. Check to see how the router's Wifi is set up to advertise and secure its connection.

Juice

 

[alt146]

Sounds like a bs story to me. Yes maybe if the ip's are static on his pc and her laptop are both set to same ip but its rather unlikely.

It's not that unlikely, my neighbour kicked me off my network a couple of times when he set his PC's IP to the one that I assigned my PC using DHCP. If neither are particularly tech savvy and they've opted to use static IPs there's every chance that they're using the same one.

OP - get your daughter to check if her IP is static and either set it to auto (if the router has DHCP) or change the last number up a couple of steps.

 

[davemc]

This is all irrelevant. One of the conditions of the rental agreement has not been fulfilled.
Either negotiate a new agreement, or cancel the existing one and find a new place to live.

 

[Silver-0-surfer]

I had lots of issues with my wireless router until I eventually set the router to broadcast/advertise and set up WPA2 security on it to protect the link. If you're running the router "hidden" with open security, expect to have to set up the connection from your PC from scratch constantly. Check to see how the router's Wifi is set up to advertise and secure its connection.

Juice

wow, just for interest sake why would you wan't to run a hidden SSID + no security more the WPA2? a hidden SSID does not provide any sort of protection?

 

[Barfish88]

He is in breach of the contract. Proberly sharing the line is not good while streaming his porn. But ja its up to him to make sure that there is a wireless connection as stipulated in the contract. You could refuse to pay rent until his part of the contract agreement is fulfilled. If all else fails go out late at night and throw brake fluid all over his car. If he demands that you leave, dont forget to put a big dead fish in the ceiling.