To use the old expression.
I have (and have had for years) an MWeb Premium Uncapped 4mbps account. Since they started throttling users for "excessive usage" (lol...), I started looking for alternatives. I settled on Afrihost Uncapped (not the business package, the normal one).
The main reason I went for Afrihost was due to their promise that they have "ample bandwidth capacity" and only shape when they need to, and only for as long as is necessary. Now, it should be noted that my Netflix streaming makes me what you could probably call a "high-end bandwidth user". I usually pull down about 200GB per month. But most of this is from streaming, very rarely from downloading or torrents.
However, I've been shaped to absolute death since late last month. It is now in the new month, and I'm still shaped. And when I say shaped, I mean SHAPED. I get about 30kbps download speed on a 4mbps line. Sure, my browsing is unaffected, but I don't have an uncapped account to just browse all damn day long.
In the end I contacted their customer support (the level of their support, and their client interaction was another reason I went for them) and got a rather "whatever" standard copy/paste reply a day later saying, in effect, that I must deal with it (TM). Their live chat-based support hasn't worked for weeks now, and I'm stuck in the water starting to regret my decision.
Ironically, my (for now still active) MWeb account is blazingly fast. I don't really want to stick with MWeb however, since at any time they can decide to throttle me and I'd be even worse off. So I started looking around at other ISP's out there. It seems all of them are pretty much the same. OpenWeb got some good reviews for their Gamer Uncapped accounts, but seems that during normal hours it's also rather rough going. WebAfrica got some bad reviews for their uncapped. I have no idea what the TelkomSA uncapped quality is (although I'd imagine it's not good at all).
TL;DR version: What options are there, and what would you recommend? I can't have 2 uncapped accounts running concurrently, it's starting to cost me.
I have (and have had for years) an MWeb Premium Uncapped 4mbps account. Since they started throttling users for "excessive usage" (lol...), I started looking for alternatives. I settled on Afrihost Uncapped (not the business package, the normal one).
The main reason I went for Afrihost was due to their promise that they have "ample bandwidth capacity" and only shape when they need to, and only for as long as is necessary. Now, it should be noted that my Netflix streaming makes me what you could probably call a "high-end bandwidth user". I usually pull down about 200GB per month. But most of this is from streaming, very rarely from downloading or torrents.
However, I've been shaped to absolute death since late last month. It is now in the new month, and I'm still shaped. And when I say shaped, I mean SHAPED. I get about 30kbps download speed on a 4mbps line. Sure, my browsing is unaffected, but I don't have an uncapped account to just browse all damn day long.
In the end I contacted their customer support (the level of their support, and their client interaction was another reason I went for them) and got a rather "whatever" standard copy/paste reply a day later saying, in effect, that I must deal with it (TM). Their live chat-based support hasn't worked for weeks now, and I'm stuck in the water starting to regret my decision.
Ironically, my (for now still active) MWeb account is blazingly fast. I don't really want to stick with MWeb however, since at any time they can decide to throttle me and I'd be even worse off. So I started looking around at other ISP's out there. It seems all of them are pretty much the same. OpenWeb got some good reviews for their Gamer Uncapped accounts, but seems that during normal hours it's also rather rough going. WebAfrica got some bad reviews for their uncapped. I have no idea what the TelkomSA uncapped quality is (although I'd imagine it's not good at all).
TL;DR version: What options are there, and what would you recommend? I can't have 2 uncapped accounts running concurrently, it's starting to cost me.
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