Upgrading Telkom uncapped LTE special

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MoeJeez

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Hi Guys

This is my first post here so bear with me.

I signed up for the Telkom LTE uncapped special @ R599 and it will be 2 years this month. I recieved a call from Telkom regarding an upgrade but they want me to now pay R799 a month and they will throw in a LIT streaming box and wireless repeater.

So im now in two minds about upgrading this contract and would much rather stay on a month to month basis so i am free to cancel it as i please however the agent stated that they could charge me R799 from next month even if i choose not to upgrade which makes sense since thats what they now charge for the uncapped product however she also stated that they cant guarantee i will have access to the LTE tower as they will prioritize contract customers.

So id like to find out from other people on here who have this Uncapped LTE special what they have done with regards to upgrading ? and is there anything which could be better value for money currently ?
 
From others on this board, rather keep the Telkom Uncapped product going month to month and end up paying R525. The agent was trying to use scare tactics to get you to sign up for another 24 month contract. This is utterly despicable on their part.
 
Yeah, if you're paying, even month to month then you are entitled to have access to the product. I would stay month to month. I'm not convinced at this stage any android box is worth it (this is my personal opinion based on my own use case) and from what I've read on the LIT box thread regarding user experience it's not all that impressive.

Also, welcome to the Madhouse :)
 
My 1st reaction was that it was scare tactics haha which is why i told them call me back in a weeks time.
 
SykomantiS said:
Yeah, if you're paying, even month to month then you are entitled to have access to the product. I would stay month to month. I'm not convinced at this stage any android box is worth it (this is my personal opinion based on my own use case) and from what I've read on the LIT box thread regarding user experience it's not all that impressive.

Also, welcome to the Madhouse :)
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Thanks for the welcome :) , yup my feelings are the same with regards to streaming boxes, i posed the question to the agent about whether the streaming on the LIT box will come out of my usage or will it be free, she tried to convince me that because i never ever reach my cap that it shouldn't be a problem :crylaugh:
 
You should've asked her how come your uncapped service has a cap. Would love to hear the explanation.
 
Yes keeping it as is a better option. It changes to R525 a month for uncapped speed to 300gb so you will not find any LTE deal that can compare to that. They also can not cancel your contract as you need to do that in writing. They can up the price though but they need to inform you in writing too.

So keep it on month 2 month for now.
 
cavedog said:
Yes keeping it as is a better option. It changes to R525 a month for uncapped speed to 300gb so you will not find any LTE deal that can compare to that. They also can not cancel your contract as you need to do that in writing. They can up the price though but they need to inform you in writing too.

So keep it on month 2 month for now.
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Yup I've looked around and nothing compares, I just hope they don't hit me with some price change BS.
 
I wouldnt mind paying R799 if they throw in that new Huawei B618-65d router, lit box and wifi repeater.. Apparantly theres no 50GB cap for streaming LIT but who wants to watch in 360p when you can enjoy 4K
 
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