Upload speed - Telkom or ISP

KobusP

New Member
Joined
Jul 28, 2015
Messages
4
Hi

I am on a 10meg line with Telkom. 6meg with Mweb.

My download speed is great at 6meg.

My upload is only 0.2meg. That is very low.

(I know that upload is supposed to be lower at a max of +- 1meg.)

Now who controls this upload speed? Telkom or Mweb. I am getting nowhere with them as they are blaming each other.

Thanks
 

jpdumas

Well-Known Member
Joined
Sep 28, 2015
Messages
129
Hi

I am on a 10meg line with Telkom. 6meg with Mweb.

My download speed is great at 6meg.

My upload is only 0.2meg. That is very low.

(I know that upload is supposed to be lower at a max of +- 1meg.)

Now who controls this upload speed? Telkom or Mweb. I am getting nowhere with them as they are blaming each other.

Thanks

check what your line syncs at upstream... it should max out to that
 

KobusP

New Member
Joined
Jul 28, 2015
Messages
4
Ok, but still who should sort it out for me if there is a problem?
 

MickeyD

RIP
Joined
Oct 4, 2010
Messages
139,117
Ok, but still who should sort it out for me if there is a problem?

There are 3 components to your ADSL product...
1. Voice line (Telkom)
2. DSL line rental (Telkom or ISP)
3. Data (Any ISP)

Who do you pay for (2) ??

You complain to them and they must sort it out or provide you with a reasonable response as to why your DL/UL rates are limited.
 

KobusP

New Member
Joined
Jul 28, 2015
Messages
4
DSL line rental is Telkom. So it I them?

So not MWeb throttling me?
 

KobusP

New Member
Joined
Jul 28, 2015
Messages
4
Thanks..........

Not really know how to take this up with Telkom. Ai.
 
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