Vodacom and MTN calling test during load-shedding

[Jan]

We tested Vodacom and MTN during load-shedding and there were big problems

MyBroadband has been receiving complaints about network issues relating to Vodacom and MTN during load-shedding and was able to recreate two of these issues within a single load-shedding slot.

Users on MTN have complained about not having any service during load-shedding and sometimes seeing good signal on a device without any Internet connectivity.

 

[Randux]

MTN internet connectivity is non existent when loadshedding hits. I have Telkom as backup.

 

[marine1]

Try cell C even worse. It's simple and I don't need to read the article. Because it's always PR crap. They have stopped replacing batteries so when LS happens, the towers go down.....they come back when LS stops. That's my 2c

 

[The_MAC]

These networks were not designed for this amount of loadshedding

 

[Dups!]

These networks were not designed for this amount of loadshedding

Exactly!

In my case, though, Vodacom is much better than MTN in pretty much everything even if it is not loadshedding. Even my Telkom line does better than the latter during loadshedding .

Again, it is better to have more than one network for use. I will keep using all three for my peace of mind.

 

[DapperDanMan]

Again, it is better to have more than one network for use. I will keep using all three for my peace of mind maintaining the current levels of my addiction, sufficiently.

A fix!

 

[susefan]

In heavy load shedding days both my Telkom and MTN sim cards are useless on Samsung S22 ultra, no signal. Both sim cards have signal when inserted in Huawei P40.

 

[HermanK]

Vodacom doesn't do so well in Louis Trichardt when we have load shedding, signal quality drops to poor after 40min. On a fixed MikroTik dish.

 

[DapperDanMan]

In heavy load shedding days both my Telkom and MTN sim cards are useless on Samsung S22 ultra, no signal. Both sim cards have signal when inserted in Huawei P40.

@cavedog

Stronger radios?
Or differences in settings?
Or perhaps both?

 

[richjdavies]

So let me understand.

You showed both networks what happens and they both decided that couldn't happen... Love the "computer says no" kind of tech support even the mybb journos get!

 

[dj_jyno]

So let me understand.

You showed both networks what happens and they both decided that couldn't happen... Love the "computer says no" kind of tech support even the mybb journos get!

I'm not surprised. As posted in the MTN Wi-Fi Calling thread, when I clearly stated I have issues with Wi-Fi Calling at work only, MTN's Business support desk told me that MTN does not offer Wi-Fi Calling on their network. The second agent I got to after sending a very detailed response (pointing them to the page on MTN's site extolling the virtues of Wi-Fi Calling), a second agent told me they've sent my request to sales. Arrrrrrrgh!