Vodacom Android App costing me money!

[medicnick83]

So now I need to purchase data, this time, I'm online and at home.
I log into web site (vodacom.co.za) and goto my other number and bam I get this:

Master account holder privileges

Contract and Top-up customers of Vodacom Service Provider have access to Master Account Holder features which allow access to services to be controlled. Access to this service requires that you are either a master account holder or that you have been granted access to these services by your Master Account Holder. According to our records you are not a Master Account Holder or have not been granted access . Please try one of the following solutions:

Your Master Account Holder will need to grant you access to this feature. If you know who your master account holder is, contact them to request access. They can grant access via the My Account section of this site or by calling Vodacom Customer Care.
You may not yet be activated as a Master Account Holder. If you believe that you are actually a Master Account Holder and would like to be reflected as such, please contact Vodacom Customer care.

Now, I'm logging IN with the main freaking number! I need data and I can't purchase now because of this!
When I try using the *111# feature on the number in question, I get errors.

WTF!

 

[medicnick83]

Well now!

Just had a call from Zanelle from Vodacom (^ZN Twitter)

Here is a shocker!

I think I've found the reason I have issues!

I can't transfer or purchase data using the 'money' from number X for number Y - Vodacom changed that, you can only purchase data for number X and use it on number X.

So angry now at this.
I pay for that amounts, be it free minutes or airtime or whatever every month, but I can't do with it as I please.

I wonder why no one realized this...