Vodacom Blocks Dual Sim Usage

Politico

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Joined
Dec 10, 2016
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2
Hi all,

I have a Huawei P9 Lite and got the phone because it has dual sim capability. The phone is on a business contract with Vodacom and i was hoping to add my personal sim to the phone so that i don't have to carry two phones.

When i visited Vodaworld today, the customer service agent indicated that Vodacom does not allow dual sim even though the phone has that capability.

Does anyone know how i could get around this problem?

Thanks in advance for your advice.
 

supersunbird

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Oct 1, 2005
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There are businesses than can unlock it, but then you'd lose warranty I'd guess...
 

furpile

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Jul 14, 2014
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Check the P9 thread. You have to email Huawei to get the unlock code. Not sure if it affects warranty though.
 

Politico

New Member
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Dec 10, 2016
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Thanks for your responses - i did check with Huawei but they are indicating that because the phone was bought through vodacom they are not able to unlock it. Only P9 Lites on Telkom and Cell C are sold as Dual Sim
 

jikajoe1

Senior Member
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Jun 30, 2011
Messages
990
Hi all,

I have a Huawei P9 Lite and got the phone because it has dual sim capability. The phone is on a business contract with Vodacom and i was hoping to add my personal sim to the phone so that i don't have to carry two phones.

When i visited Vodaworld today, the customer service agent indicated that Vodacom does not allow dual sim even though the phone has that capability.

Does anyone know how i could get around this problem?

Thanks in advance for your advice.

We can only thank you for warning fellow consumers on this behaviour.
 

mister

Executive Member
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Jul 21, 2008
Messages
9,157
Thanks for your responses - i did check with Huawei but they are indicating that because the phone was bought through vodacom they are not able to unlock it. Only P9 Lites on Telkom and Cell C are sold as Dual Sim

Tell Huawei you will never buy another Huawei device again, and then if they still wont cooperate flash an unbranded rom.
 

RyanPCMR

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Jul 22, 2012
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LOL @ Vodacom! They don't care about possibly losing customers. :crylaugh:
 

sajunky

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False advertising. They were selling dual SIM device, it is not. A reason to cancel contract without penalties.
 

Dairyfarmer

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Apr 17, 2016
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6,213
Again, another "dual sim" phone wrongly advertised. This is not a true dual sim phone to start with people.
Dual SIM (Nano-SIM, dual stand-by)
microSD, up to 256 GB (uses SIM 2 slot)
So you can't use it as a dual sim if you want to use a SD card as well.
 

Piet Le Roux

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May 24, 2012
Messages
338
The warranty is covered by Huawei not by Vodacom so if you load a genuine Huawei international firmware for your device your warranty is not in jeopardy. If Vodacom don't want to handle your warranty claims deal with Huawei directly.
 
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Dairyfarmer

Executive Member
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Apr 17, 2016
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6,213
Not the point that you have to hack something to get it to do what you want. If something is advertised as dual sim it should be dual sim or specifically state the caveat. Like buying a computer and it states it has 8Gb of RAM. But it only has 4Gb, you have to install the other 4Gb. You also have to open the case using a propriety screwdriver.
 

TEXTILE GUY

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Oct 4, 2012
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Hi all,

I have a Huawei P9 Lite and got the phone because it has dual sim capability. The phone is on a business contract with Vodacom and i was hoping to add my personal sim to the phone so that i don't have to carry two phones.

When i visited Vodaworld today, the customer service agent indicated that Vodacom does not allow dual sim even though the phone has that capability.

Why? WTF does Vodacom have to loose by this?

Sounds silly to me
 

supersunbird

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Oct 1, 2005
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60,141
Why? WTF does Vodacom have to loose by this?

Sounds silly to me

You will use another providers SIM for data (most likely Cell C or Telkom) and the VC SIM just to receive (and maybe sometimes make calls) and they can't have that, you won't be buying their expensive data if you do that.

I know cause that's what I do :D
 

TEXTILE GUY

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Oct 4, 2012
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You will use another providers SIM for data (most likely Cell C or Telkom) and the VC SIM just to receive (and maybe sometimes make calls) and they can't have that, you won't be buying their expensive data if you do that.

Frikken right I would .... just to pi ss Voda off :p
 

Hemi300c

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Dec 15, 2009
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26,398
This IMO is illegal and is basically the same as conditional selling. And being a FSP Vodacom are in breach of the rules and regulations of being a FSP.
 
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