Vodacom call ending and voicemail

[CoffeCupMonkey]

I do not know where else to ask, so here goes.

I have a Vodacom prepaid sim card, after a bit of a struggle I disabled voicemail (calling 132) then checking that it is disabled by calling 082 121, which it is.

Now if I call this number after about 5 rings there is a voice that says the person you are calling is unable to be reached, which is weird, because I am sitting here listening to the phone ring.

So I do not want any of my calls to be sent to voicemail or have the call be cut off by Vodacom because it "rang too long".

The reason is that sometimes I get important call in the middle of the night and just as I reach for the phone, the call is cut off, I would like to prevent this from happening.

Does this work better or as expected on other networks, be cause I expect that if I turn off voicemail/mailbox the phone will ring until I answer or the other person disconnects the call.

 

[Nobody Important]

I stand to be corrected, but I believe that you can turn off calls going to voicemail in your phone settings (divert). Then it just rings indefinitely.

Ask your SP to put things back the way they were. Then thereafter sort it yourself in your phone settings.

 

[Nobody Important]

I stand to be corrected, but I believe that you can turn off calls going to voicemail in your phone settings (divert). Then it just rings indefinitely.

Ask your SP to put things back the way they were. Then thereafter sort it yourself in your phone settings.

 

[ajax]

Now if I call this number after about 5 rings there is a voice that says the person you are calling is unable to be reached, which is weird, because I am sitting here listening to the phone ring.

You can check the time-out status with *#61#
My defaults was 25 seconds. I changed it to 30 seconds.


Diverts to voicemail can be set in 5 second increments from 5-30 seconds using this post.
I disabled all call forwarding with ##002#. Calling my number then had it ring for 45 seconds after which I got "the subscriber you have dialled is not available at present..." message.
If you had 5 rings, it sounds like your default was 15 seconds. So 45 seconds should do it.

 

[CoffeCupMonkey]

Thank you both,

I checked my Call forwarding settings and they are all off. Nothing turned on, tested again and you are right after about 15 seconds the voice comes on.

Then tried dialing the ##002# now at least it waits for about 40 to 45 seconds before giving the voice, huge improvement.

Ideally, I would love to have this complete nuked, I mean if I want to incoming calls to ring for 5 minutes I should be allowed to let that happen.

Next step, I will call SP and ask them to disable.