Vodacom contract ending

[jostian]

So my contract is ending, not sure when as I cannot find that out (the useless Tobi AI doesn't know) selecting 'speak to a human' option doesn't work... typical Vodacom I guess. I wanted to know 1) when my contract ends, and 2) when it does does it automatically go over to a pay as you go or do I need to ask someone for that to happen? thanks

 

[DStvNothingOn]

@Ockie might be able to help.

 

[epah]

It goes to month to month.

 

[My_King]

Send sms "UG" to 31050

 

[NR7]

On the Vodapay app you can go view details on the number and it shows you the expiry date.

Then atleast a month before - you call in, tell them to move to prepaid, sit through a long story about how you are a valued customer and we'd like to offer you x, y or z blah blah.
Then say no and get a reference number.

This is what I did for my contract expiring this month.

 

[Ockie]

If you want to go prepaid, dial 0821959. If you want to upgrade, go into a store (or do it online though I dont recommend this route...so many complaints on here about the online and telephonic upgrades). If you do neither, it will just run month to month as @epah said.

 

[Former member 61586]

Hate to burst your bubble. But your contract is NOT ending.

 

[jostian]

Hate to burst your bubble. But your contract is NOT ending.

hehe, it is and I will end it

 

[Former member 61586]

hehe, it is and I will end it

Please report back.

 

[jostian]

Thanks all, appreciated!