Update 3 , update 2 just said that we were still investigating
Incident Update 3: Core router fault
Priority Critical
Services impacted Connectivity issues on wimax, fibre, microwave, VSAT, Diginet access services and hosting and VoIP services. Clients may experience connectivity issues including latency, loss of connectivity on internet services, packet loss. Some client services have been restored.
Cause of incident Not known at the current time
Geographic area impacted Majority of services restored - isolated client incidents in KwaZulu-Natal and the Eastern Cape remain
Agent action Engineers are currently attending, majority of services have been restored
Creation date/Time 01/10/2010:14:00 (GMT+2: Johannesburg time)
Incident status Currently attending
Estimated resolution date/Time N/A
Notices to Change and Incident Management Forum