Vodacom discontinuing uncapped, replacing it with large-cap services

[Jan]

Vodacom pulls uncapped products

Vodacom has responded to criticism about adding "hard locks" to its uncapped services with a clear statement — it is discontinuing uncapped and replacing them with large-cap products.

It also promised to give contract subscribers a fair shake.

 

[Xtm]

wow...

 

[now05ster]

“The vast majority of customers that are subscribed to these uncapped products won’t reach the hard lock thresholds — for example 600GB on the 10Mbps tariff

Meh.

 

[NeonNinja]

Should be fined or something

 

[morbill]

No get rid of the night time data in the bundle

 

[The_MAC]

Uncapped and Vodacom are inherently the opposite of each other

 

[W@P]

I cannot believe that these mobile operators can get away from changing contracts to suit them. Bewaar jou fokken siel as jy hulle kontrak breek maar hulle mag dit doen. Fok weet.

 

[SlowInternet]

“We take full responsibility for the ambiguity and confusion that our change in Fair Usage Policy has created and apologise for any inconvenience this may cause.”

So now their worthless apology must make up for screwing their customers over once again.

 

[W@P]

The only provider i can think of that gives you what it says on the label is the Telkom 2TB deal. They don't say its uncapped or night time BS. It's straight up 2TB data and that's it. Is it so fscking hard to name the deals what it really is.

 

[WalkWithMe]

I cannot believe that these mobile operators can get away from changing contracts to suit them. Bewaar jou fokken siel as jy hulle kontrak breek maar hulle mag dit doen. Fok weet.

Huh? They offering to cancel the contract without any consequences.


The few abusers is what screwed everyone here

 

[W@P]

“We take full responsibility for the ambiguity and confusion that our change in Fair Usage Policy has created and apologise for any inconvenience this may cause.”

Yes that makes everything ok. Fscking arseholes.

 

[W@P]

Huh? They offering to cancel the contract without any consequences.


The few abusers is what screwed everyone here

Oh didn't read that part. But still.

 

[Charlesjjm]

This does not make any sense:

“The vast majority of customers that are subscribed to these uncapped products won’t reach the hard lock thresholds — for example 600GB on the 10Mbps tariff — so they will continue to enjoy an uninterrupted experience.”

Vodacom explained that it decided to transform its uncapped services into large-cap products to tackle increased network congestion caused by Eskom power cuts."

So firstly, the big users are in the minority. Let's say they all reach their cap on the 20th of the month and are then hard locked. How does this solve network congestion between the 1st and 19th of the month?

 

[Y'all Qaeda]

I wonder how many other companies are gonna blame BS like this on loadshedding.

Vodacom explained that it decided to transform its uncapped services into large-cap products to tackle increased network congestion caused by Eskom power cuts.

It's like a get out of jail free card for most big corporates.

Sorry, we have to charge you for parking in our parking lot, it's due to loadshedding.

 

[IssiAmd]

This does not make any sense:

“The vast majority of customers that are subscribed to these uncapped products won’t reach the hard lock thresholds — for example 600GB on the 10Mbps tariff — so they will continue to enjoy an uninterrupted experience.”

Vodacom explained that it decided to transform its uncapped services into large-cap products to tackle increased network congestion caused by Eskom power cuts."

So firstly, the big users are in the minority. Let's say they all reach their cap on the 20th of the month and are then hard locked. How does this solve network congestion between the 1st and 19th of the month?

I guess they're not going to be so liberal once it's capped?

 

[Pitbull]

Vodacom pulls uncapped products

Vodacom has responded to criticism about adding "hard locks" to its uncapped services with a clear statement — it is discontinuing uncapped and replacing them with large-cap products.

It also promised to give contract subscribers a fair shake.

Wait...

let me go read this, cause they can get fk'd if it's with regards to fibre... /off to read the article

 

[Y'all Qaeda]

Wiat, isn't the reason airtime expires because they have to buy capacity or something? So, are they killing this cause they realised they weren't geared towards estimating actual use and were paying more than planned. Or did they just realise it'll eat into their profits?

 

[Y'all Qaeda]

Wait...

let me go read this, cause they can get fk'd if it's with regards to fibre... /off to read the article

You're safe.

Vodacom says it will discontinue its uncapped 4G and 5G products following criticism about implementing hard caps on these services.

 

[saor]

Wait...

let me go read this, cause they can get fk'd if it's with regards to fibre... /off to read the article

Just mobile data. You're the one who had fibre missions with them?

 

[Pitbull]

Oof...

While Vodacom is pulling its uncapped products off the market, it said existing contract subscribers will be given fair opportunity to cancel or migrate their package to a suitable alternative.

Years ago working at MTN, they also did away with legacy packages. However, the original contract said it will continue to run as a month to month contract until terminated. People who stayed on those packages like the R9 a month package, just refused to upgrade or cancel. NOTHING MTN could do about it but honor the contracts. I suspect Vodacom is going to have the same issue here. Just refuse to upgrade or cancel, let it run month to month past the 24 months.

@Jan Maybe something you can have investigated?