Sackboy
Executive Member
I was given one by customer services, but nobody responds to it via SMS. When I ring it, it goes to a general callcentre. Wonder why they give it out as a personal contact?
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Vodacom forgot my phone can do MMS
- Thread starter ginggs
- Start date
What do I need to do to opt out?
My phone also stopped receiving mmses at the beginning of the year. I tried untold number of times through vodacom4me and their "help centres" to have it fixed and was eventually told I'd need to have the firmware in my phone updated. Well, I didn't need the mms capability that much so I laughed that off.
A couple of weeks back I sent off an mms and almost immediately got a response from VC welcoming me to their mms service. Since then, I have been able to receive mmses again.
Try sending an mms, you may have the same luck I did.
A couple of weeks back I sent off an mms and almost immediately got a response from VC welcoming me to their mms service. Since then, I have been able to receive mmses again.
Try sending an mms, you may have the same luck I did.
mms.vodacom4me.co.za and mms1.vodacom4me.co.za still not working.
Thanks, but it turns out I am able to receive MMS from other numbers, it's only those from 27820099655 that are a problem, and it seems those are Vodacom spam, so all I want to do now is just opt out so I don't get them again.
Sackboy
Executive Member
DO NOT OPT OUT >>>> MORE WILL COME!!
This is the one I'm getting every day now. It's from Vodacom Ltd and the campaign is called Free News4U.
Yesterday evening I received another call in response to my vodacom4me query, I was told the MMS messages were indeed Vodacom advertisements and there had been a problem with that system that caused it to send the messages in the incorrect (legacy) format.
I was also told that the reason I could not view the MMS messages on the legacy website was due to advertisement messages expiring after 24 hours instead of the usual 5 days. When I told the agent I had previously been told there was a problem with the legacy website, he denied it and wanted to know the name of the agent that told me that, unfortunately I couldn't remember. He couldn't explain why I was unable to view the MMS messages on the site immediately after receiving them.
I asked how I could opt out from receiving future advertisements and the agent asked whether I'd like to be stop the news4me or the summer promotion messages, so it sounds like there is more than one opt out list.
I decided not to opt out, partly because of Sackboy's warning, and partly because I would actually like to be notified of new services and promotions, but only once, not [-]three[/-] four times in one week.
Right now the mms1.vodacom4me.co.za and mms.vodacom4me.co.za sites are both up, but if I enter any of the passwords that I received from 27820099655 I just get returned to the login page. I don't know if this is the usual behaviour if the MMS has expired, I would have at least expected an error message of sorts.
I was also told that the reason I could not view the MMS messages on the legacy website was due to advertisement messages expiring after 24 hours instead of the usual 5 days. When I told the agent I had previously been told there was a problem with the legacy website, he denied it and wanted to know the name of the agent that told me that, unfortunately I couldn't remember. He couldn't explain why I was unable to view the MMS messages on the site immediately after receiving them.
I asked how I could opt out from receiving future advertisements and the agent asked whether I'd like to be stop the news4me or the summer promotion messages, so it sounds like there is more than one opt out list.
I decided not to opt out, partly because of Sackboy's warning, and partly because I would actually like to be notified of new services and promotions, but only once, not [-]three[/-] four times in one week.
Right now the mms1.vodacom4me.co.za and mms.vodacom4me.co.za sites are both up, but if I enter any of the passwords that I received from 27820099655 I just get returned to the login page. I don't know if this is the usual behaviour if the MMS has expired, I would have at least expected an error message of sorts.
Last edited:
This morning at 11:22 I received the following SMS:
The good news is mms1.vodacom4me.co.za is up and working and I was able to view my spam.
The page notes:
mms.vodacom4me.co.za still returns me to the login page though.
Shortly after this I asked Morkhans to send me an SMS, which was delivered directly to my phone.
The good news is mms1.vodacom4me.co.za is up and working and I was able to view my spam.
The page notes:
For a laugh, I used my free MMS reply to send the word 'STOP'.
mms.vodacom4me.co.za still returns me to the login page though.
Sackboy
Executive Member
Has this also now changed to "OUT" - as in the Vodacom23 promo?
mms1.vodacom4.me.co.za was down for a while, but seems to have started working again.
Yesterday afternoon I received the following SMS from 27820097621:
I noticed my query on vodacom4me is now closed, hopefully that's the end of it now.
I received yet another message on 2009/11/12 @ 09:51:
I'm still able to receive MMS from other people so whatever they have been doing hasn't solved the problem.
Shortly after opening yet another query on vodacom4me I received the following MMS:
So the problem on Vodacom's side seems to have been resolved. Now, how do I go about opting out?
Straight after that I received the actual News4U spam MMS:
And then another one yesterday:
So the problem on Vodacom's side seems to have been resolved. Now, how do I go about opting out?
- Joined
- Jun 15, 2009
- Messages
- 2,582
- Reaction score
- 3
on which number ?
I have many and I would PM you a list, but isn't there a procedure I can follow?
I am confused that there seem to be different procedures for opting out from VODACOM23 and News4U and also whether to send 'OUT' or 'STOP'.
- Joined
- Jun 15, 2009
- Messages
- 2,582
- Reaction score
- 3
I have the option to do the N4U but V23 opt was fixed and now honouring opt outs.
@VD: Thanks for sorting out my list, I received the following SMS at 09:30 from
+27820099665:
Then, at 10:43 I got the following SMS from VODACOM23:
+27820099665:
Then, at 10:43 I got the following SMS from VODACOM23:
I'm optimistic, I'm sure that SMS was sent before VD was able to opt me out.
Sackboy
Executive Member
That SMS is to cancel your subscription, but I assume you didn't actually subscribe. Vodacom are still displaying an unbelievable ineptitude.
Moederloos
Honorary Master
my phone has lost mms and internet capabilities too - just giving up on those services now.